Linda Marquez-Tollefson
Silver City,NM
Summary
Self-motivated and resourceful professional with 28 years of experience advocating for community needs. Proactive in identifying optimal solutions for various challenges to ensure effective outcomes. Skilled in managing tasks independently or collaboratively, exhibiting a highly organized work ethic that drives success. Committed to delivering exceptional service and support, fostering positive change within the community.
Overview
17
17
years of professional experience
Work History
Program Coordinator
Center For Health Innovation-Public Health Institute
10.2022 - 10.2025
- Designed program implementation and maintenance of strategic plan.
- Strengthened academic, social and physical education program offerings for area youth.
- Partnered with businesses, schools and nonprofits to expand youth program outreach and impact.
- Researched best practices and developed strategies to improve program outcomes.
- Organized special events and activities to boost youth engagement and improve lives of at-risk children.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Shelter Director
El Refugio, Inc. Casa Carmel
01.2019 - 08.2022
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Supervised programming and administrative facets of temporary Domestic Violence shelter for women and children..
- Completing Staff Scheduling
- Client case management/Housing Case management
- Crisis Calls and Intervention
- Running staff meetings and trainings as needed
- Established team priorities, maintained schedules and monitored performance.
Youth Prevention Specialist
Grant County DWI Program
01.2016 - 12.2019
- Teaching Botvins Life skills in classrooms from 5th/12th grades.
- Teaching Human Relations Curriculum in classrooms from 5th/12th grades.
- Planning & executing outreaches for the schools and the community to educate on the dangers of substances abuse, teen dating Violence & Bullying.
- Grading, documenting and data entry.
- Developed and maintained accurate records of programs and services.
- Assessed community resources to address factors through collection, organization and analysis of data.
- Presented accurate information on alcohol, tobacco and other drugs.
- Identified resources to address substance use and misuse.
NM GRADS Case Manager
Hidalgo Medical Services
11.2010 - 12.2015
- Completed intake process and coordinated with teachers and school staff to ensure Student success.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted students in navigating housing, legal services and public benefits to gain access to valuable resources.
- Documented interactions and interventions in electronic charting systems.
- Developed and implemented comprehensive case management plans to address client needs and goals.
Housing Specialist
WESTERN REGIONAL HOUSING AUTHORITY/ CATHY DEMARCO
01.2009 - 01.2010
- Explained criteria for public housing and assisted eligible low-income families with application process.
- Collected and analyzed client income, assets and debts to determine eligibility for housing program.
- Conducted home and apartment inspections to identify safety issues and needed repairs.
- Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
Education
GED -
Western New Mexico University
Silver City, NMSkills
- Five years of managing teams effectively
- Actionable strategy development
- Strong work ethic in project execution
- extensive Substance misuse prevention training
- Life skills development
- Supportive youth coaching
- Grant reporting expertise
- Project management
- Clear communication
- Mental health First Aider
- Family support
- Parent engagement
- Teamwork and collaboration
- Care coordination
- Community collaboration
Languages
Spanish
English
Timeline
Program Coordinator
Center For Health Innovation-Public Health Institute
10.2022 - 10.2025
Shelter Director
El Refugio, Inc. Casa Carmel
01.2019 - 08.2022
Youth Prevention Specialist
Grant County DWI Program
01.2016 - 12.2019
NM GRADS Case Manager
Hidalgo Medical Services
11.2010 - 12.2015
Housing Specialist
WESTERN REGIONAL HOUSING AUTHORITY/ CATHY DEMARCO
01.2009 - 01.2010
GED -
Western New Mexico University