Linda McGruder
East Hartford,CT
Overview
6
6
years of professional experience
Work History
Lead Case Manager
CHMA
New Britain
11.2023 - Current
- Led case management team in developing individualized service plans for diverse client needs.
- Implemented best practices for case documentation, ensuring compliance with regulatory standards.
- Mentored junior case managers, providing guidance on complex cases and professional development.
- Developed training materials to improve staff understanding of case management processes and policies.
- Analyzed client data to identify trends, improving service delivery and resource allocation strategies.
- Developed and implemented training programs for new case managers, improving overall team performance.
- Ensured compliance with relevant regulations and ethical standards, maintaining a strong reputation for the organization in the field.
Program Coordinator for Transitional Youth Program
CHMA
New Britain, CT
02.2022 - 11.2023
- Conducted training sessions for new team members on operational procedures and best practices.
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
Assistant Program Coordinator of Social Club
CHMA
New Britain, CT
03.2020 - 02.2022
- Provided ongoing support to Program Coordinator in planning, execution, and evaluation of various initiatives within the department.
- Monitored program performance and outcomes for successful delivery of services.
- Organized events and workshops to facilitate learning opportunities for program participants.
Education
No Degree - Social Psychology
Wilburfource University
Wilberforce, OHTimeline
Lead Case Manager
CHMA
11.2023 - Current
Program Coordinator for Transitional Youth Program
CHMA
02.2022 - 11.2023
Assistant Program Coordinator of Social Club
CHMA
03.2020 - 02.2022
No Degree - Social Psychology
Wilburfource University