Linda Mejia
San Antonio
Summary
Hardworking and reliable employee with extensive background operating cash registers,cash handling, stocking merchandise and providing excellent customer service. Motivated Culinary Supervisor with 16+ yrs experience focused on maximizing customer satisfaction. Effective at training, disciplining and motivating staff to achieve new heights of skill and performance. Proven history in team leadership, group time management and multitasking. Highly organized, proactive and punctual.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Culinary Supervisor Full Time
Sea World Parks And Entertainment
03.2014 - Current
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved conflicts among staff members in a professional manner while maintaining high morale levels.
- Analyzed complaints from customers regarding food quality or service issues, then took corrective action accordingly.
- Collaborated with other departments on initiatives related to the kitchen operations.
- Inspected equipment regularly for cleanliness and proper functioning condition.
- Created weekly production schedules for staff members based on customer demand.
- Maintained inventory of ingredients and supplies, ordered necessary items as needed.
Full Time Assistant Supervisor
Sea World Parks And Entertainment
02.2013 - 03.2014
- Resolved customer complaints promptly and effectively.
- Performed 10+ yrs cashier duties such as processing payments, issuing receipts and balancing cash drawers at the end of shifts.
- Conducted periodic inventory checks to ensure accuracy of stock levels.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Trained new staff members on company policies, procedures and job expectations.
Clerk and Cashier
CVS Pharmacy Inc
11.2012 - 02.2013
- Assisted customers with inquiries and complaints in a professional manner.
- Communicated with customers and employees to answer questions or explain information.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Operated cash register to process cash, check, and credit card transactions.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Utilized computer software programs to create reports, labels, forms.
- Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
Seasonal Assistant Supervisor
Sea World Parks And Entertainment
02.2008 - 02.2013
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Trained new staff members on company policies, procedures and job expectations.
- Resolved customer complaints promptly and effectively.
- Increased volume of work while maintaining high level of accuracy and quality.
- Inspected premises regularly to identify potential hazards or maintenance needs.
- Maintained records of all products sold, returns and exchanges.
- Ensured compliance with safety regulations in the kitchen area.
- Monitored stock levels of ingredients used in the preparation of meals.
- Maintained inventory of ingredients and supplies, ordered necessary items as needed.
Education
High School Diploma -
Southwest High School
San Antonio, TX2001
Skills
- Ordering Supplies
- Waste Reduction
- Sanitation Standards
- Cost Management
- Customer Service
- Food Safety
- Staff Forecasting
- Supply Ordering
- Worker Training
- Decision-Making
- Excellent Communication
- Disciplinary Write-Ups
- Multitasking
- Problem-Solving Aptitude
- Cash Handling
- Teamwork and Collaboration
- Opening and Closing Procedures
- Attention to Detail
Certification
- ServSafe Certification
- Cash Handling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Culinary Supervisor Full Time
Sea World Parks And Entertainment
03.2014 - Current
Full Time Assistant Supervisor
Sea World Parks And Entertainment
02.2013 - 03.2014
Clerk and Cashier
CVS Pharmacy Inc
11.2012 - 02.2013
Seasonal Assistant Supervisor
Sea World Parks And Entertainment
02.2008 - 02.2013
High School Diploma -
Southwest High School
- ServSafe Certification
- Cash Handling
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