Summary
Overview
Work History
Education
Skills
Timeline
SoftwareEngineer
Linda Minnich

Linda Minnich

Summary

Experienced Account Director, working remote, skilled in fostering effective client communication to drive substantial growth through the implementation of proven strategies. Demonstrated proficiency in product monetization and mobilization techniques, resulting in enhanced long-term revenue generation. Committed to delivering exceptional results and exceeding client expectations by leveraging industry expertise and a strategic approach.

Overview

25
25
years of professional experience

Work History

Account Director

Yelp
08.2021 - 12.2024
  • Applied business and marketing knowledge to develop briefs and pitches for customer projects.
  • Maintained deep understanding of company services and products in order to offer most knowledgeable customer support.
  • Directed client projects with eye for quality and customer needs.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Facilitated business by implementing practical networking techniques.
  • Built relationships with customers and community to establish long-term business growth.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Managed accounts to retain existing relationships and grow share of business.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.

Lead Merchandiser and Counselor

Scott's Miracle Gro
01.2011 - 07.2021
  • Drive sales to increase sales of products by gaining increment space within stores.
  • Develop relationships with influential individuals at store and district level to gain support on key initiatives.
  • Advise store managers of opportunity to effectively manage or sell through inventory.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Verified products appeared at correct locations in proper quantities.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Updated pricing and signage to complete product displays and educate customers.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Monitored store traffic and customer engagement to determine display effectiveness.
  • Developed merchandising strategy to efficiently move overstock.
  • Created visual displays to highlight new and featured products.
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Developed visual merchandising plans and strategies to promote store offerings.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.
  • Developed themes, props and lighting for merchandise displays
  • Proposed new ideas and concepts to enhance merchandise displays.
  • Used props and lighting to enhance appearance and visibility of displays.
  • Arranged consistent shelves, bins, and racks at 6 locations by following established planograms.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Collaborated with store managers to determine best placement for merchandise displays.
  • Scheduled regular maintenance and repair of displays for longevity.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Presented store update suggestions and layouts to management and stakeholders.
  • Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
  • Conducted assessments to determine progress and performance and report findings to relevant authorities.

Zone Leader and Market Trainer

Premium Retail Services
06.2009 - 06.2016
  • Transferred product knowledge, conducted selling events, correctly merchandise existing products
  • Drive sales, preform selling events, strategy execution at point of sale
  • Support specific events, replenish in aisle p.o.p
  • Materials and face
  • Recruit and train new hires, lead teams, Interact with new hires and training for overnight projects

Production Manager

MultiView
02.2006 - 05.2009
  • Digital publisher of association newsletters, guides and communications.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Resolved issues quickly to maintain productivity goals.
  • Delivered direct feedback to senior management regarding project visibility and status.
  • Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
  • Collaborated with network executives to define and propel organization's mission and vision.
  • Expanding presence in all associations focusing on Hospitals and Healthcare Systems.

Territory Manager for Home Depot

Mudd-Lyman
01.2000 - 01.2006
  • Trained and mentored sales representatives in sales techniques and strategies.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
  • Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
  • Attended trade shows and industry events to promote company products and services.
  • Researched competitor activity and used findings to develop sales growth strategies.
  • Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
  • Worked with vendors and suppliers to support timely delivery of products and services.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Education

BS - Business Administration

Indiana institute of Technology

AS - Management

Indiana institute of Technology

Skills

  • Flexible
  • Interact well with management
  • Campaign management
  • Customer relationship
  • Verbal communication
  • Business develpment
  • Active listening
  • New business development
  • Goal setting
  • Rapport and relationship building
  • Multitasking
  • Appointment scheduling
  • Objection handling
  • Customer service
  • Vendor management
  • Organizational skills
  • Team collaboration
  • Customer order management
  • New hire onboarding
  • Client base retention
  • Client relations
  • Staff training and development
  • Self motivation
  • Google adwords
  • Business objective analysis

Timeline

Account Director

Yelp
08.2021 - 12.2024

Lead Merchandiser and Counselor

Scott's Miracle Gro
01.2011 - 07.2021

Zone Leader and Market Trainer

Premium Retail Services
06.2009 - 06.2016

Production Manager

MultiView
02.2006 - 05.2009

Territory Manager for Home Depot

Mudd-Lyman
01.2000 - 01.2006

AS - Management

Indiana institute of Technology

BS - Business Administration

Indiana institute of Technology

Similar Profiles

CREATE PROFILE
Linda Minnich