Linda Nketiah
Milwaukee
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Store Manager
J&S African Center
Milwaukee
04.2017 - Current
- Manage daily store operations and ensured smooth workflow.
- Supervise staff and provided training on customer service standards.
- Implement inventory control measures to maintain stock levels.
- Monitor financial transactions and maintained accurate records.
- Collaborate with suppliers to ensure timely delivery of merchandise.
- Conduct daily store operations, including opening and closing procedures and cash handling.
- Manage inventory tracking and physical inventory counts to minimize loss.
- Balance sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Create weekly work schedules for store personnel.
- Manage daily banking activities such as deposits and withdrawals.
Education
Medical Assitant
Bryant & Stratton College
Milwaukee, WI 08.2008 - 05.2011
Skills
- Inventory management
- Cash handling
- Staff training
- Sales reconciliation
- Customer service
- Merchandise planning
- Attention to detail
- Time management
- Customer relationship management
- Retail inventory management
- POS systems
Certification
- Medical assistant
- Black star award
Timeline
Store Manager
J&S African Center
04.2017 - Current
Medical Assitant
Bryant & Stratton College
08.2008 - 05.2011