Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Served as trusted advisor to Firm Leadership, including Chair and CEO, Finance Chair, Department Heads, and COO. Oversaw all aspects of legal operations including revenue and expense budgeting; firm financial reporting and analytics; data analytics; non-attorney timekeeper management; practice technology selection, testing, and implementation; lateral assessment and integration; firm rate and pricing strategy; and practice optimization.
Served as advisor to Firm Leadership on client value strategy. Designed and deployed newly created pricing, legal project management, and client value function to meet Firm’s strategic objectives. Responsible for non-standard pricing approval, setup, monitoring and management, and reporting processes.
Led development of newly created pricing function within the Finance Department. Championed pricing and matter management strategies to foster a culture of value-driven service delivery.
Provided support to Department Chair and Division/Team Leaders in managing all business operations, including business planning and tracking; revenue and expense budgeting; financial analytics; associate performance evaluation and compensation program; matter budgeting and management; e-discovery support; and coaching.
Led Business Operations team of 120+ business professionals and non-attorney timekeepers across seventeen practice groups in implementation of best practices to ensure outstanding client service, maximum efficiency, and strong financial performance. Worked with Practice Group Leaders and Executive Committee on strategic initiatives to ensure alignment of practice group strategies with Firm objectives. Developed and deployed standardized financial reporting for practices. Led practice management team in practice efficiency efforts. Oversaw contract attorney program, quickly scaling up and down to meet firm needs.
Reporting to Practice Group Leaders, served as the first executive-level practice group management professional to oversee operations of $60M international practice comprised of sixty lawyers in nine offices. Led practice group lateral recruiting and integration; targeted business development and ROI measurement; matter staffing and capacity management; financial trending analytics; management of operations of large-scale document collections, reviews, and productions.
Directed marketing, public relations, business development, and overall firm operations, including leading Partners in the development of firm strategy and policy. Collaborated with Partners and group leaders to strategically grow practices and improve profitability. Expense savings initiative, including outsourcing of office services, transition from full pay benefits to shared pay premium. Space management, administrative support, all aspects of human resources, technology implementation and management, office services.
Managed the day-to-day operations of the office, including all financial operations, human resources, facilities, technology, outsourced operations, and office services. Oversaw design and build-out of new space, and managed seamless move of all operations. managed trust account
Oversaw operations in the Philadelphia office, including financial planning and administration, human resources, facilities and space management, workflow, and office services. Managed team of professionals in everyday operations for 900+ employee office housed in two facilities spanning 250,000 square feet. Formulated and monitored for compliance a $32 million annual compensation and operating expenses budget.
emergency procedures and business continuity