Linda Ortiz
Van Nuys,CA
Summary
To seek and maintain full-time position in medical billing and coding field using skills obtained at DeVry University where I maintained a GPA of 4.0. Also utilizing interpersonal skills, excellent time management and problem-solving skills. Past business owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth while being very detail oriented and a excellent multi-tasker. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives. Demonstrated record of success in building successful teams and managing profitable operations. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Bilingual in English/Spanish.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Owner
Royalty Cleaning
02.2017 - 03.2023
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
Owner
Lindas Fashion Boutique
06.2010 - 08.2017
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Oversaw daily business operations and financial decisions to drive profitability and growth.
- Developed long-term relationships with key clients, vendors and service providers.
- Resolved customer service issues with timely and professional resolutions.
- Hired, trained and managed staff to cultivate productive and efficient workforce.
Area Manager
CAM
02.2008 - 01.2010
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Transformed underperforming teams into productive, profitable teams.
- Resolved conflicts promptly to promote positive environment for customers.
- Brought in exceptional candidates to boost team productivity and operational efficiency.
- Directed workforce planning, customer retention and customer service management for multiple locations.
- Supervise 110 location managers and managed 119 empoyees, maintaining contractual, compliance and reporting requirements for all areas and assets.
Education
CCA Certified GPA 4.0 - Medical And Billing Coding
DeVry University
Naperville, IL03.2024
Computer Technical Support Certificate - Computer Technical Support
The Chubb Institute
Parsippany, NJ12.2000
Skills
- Business Management
- Regulatory Compliance
- Human Resource Management
- Client Service
- Remote Diagnostics
- Technical Support
- Network Diagnostics
- Data Recovery
- Tax Law Knowledge
- Compliance Monitoring
- Payroll and Budgeting
- Invoicing and Billing
- Knowledgeable in a 3M coding software
- Medical Terminology/Anatomy
- ICD-10-CM-PCS Coding
Affiliations
AHIMA 2023-Present
NSLS Honor Society 2023 Present
Certification
- First Aid/CPR Certified
Timeline
Owner
Royalty Cleaning
02.2017 - 03.2023
Owner
Lindas Fashion Boutique
06.2010 - 08.2017
Area Manager
CAM
02.2008 - 01.2010
CCA Certified GPA 4.0 - Medical And Billing Coding
DeVry University
Computer Technical Support Certificate - Computer Technical Support
The Chubb Institute
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