Summary
Work History
Education
Skills
Work Availability
Quote
Timeline
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Linda Owen

Mt. Washington,Ky

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Work History

Provider Contractor and Educator

Anthem BCBS
Louisville, Kentucky
061986 - 022018
  • Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
  • Cultivated strong relationships to maintain provider network knowledge and implement corrective actions for ongoing issues.
  • Investigated concerns such as billing and claims questions on behalf of providers.
  • Handled more than 50 calls each day with consistent high satisfaction ratings from callers.

Rite Aid Manager

Rite Aid
Mt. Washington, KY
041984 - 081986
  • Built and maintained strong working relationships with team members.
  • Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
  • Hired and trained positive, enthusiastic employees to boost talents of retail team.
  • Supervised cash drawer balances and deposits of store receipts.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Prepared and submitted nightly bank deposits.
  • Evaluated store performance and incorporated feedback to implement improvement plans.

Education

GED -

Mt. Washington High School
Mt. Washington Kentucky
06.1970

Skills

  • Hiring and Recruitment
  • Risk Mitigation
  • Critical Thinking
  • Accreditation Support
  • HIPAA Guidelines
  • Employee Work Scheduling
  • Decision-Making
  • Verbal and Written Communication

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Provider Contractor and Educator

Anthem BCBS
061986 - 022018

Rite Aid Manager

Rite Aid
041984 - 081986

GED -

Mt. Washington High School
Linda Owen