Summary
Overview
Work History
Education
Skills
Timeline
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Linda Payne

Clifton ,TX

Summary

Manufacturing professional with practical experience in high-volume insertion and assembly processes. Known for reliable team collaboration and achieving consistent results under tight deadlines. Recognized for adaptability to changing production needs and proficiency in operating insertion machinery.

Overview

19
19
years of professional experience

Work History

Machine Inserter Operator

American Income Life Insurance Company
Waco, TX
12.2023 - 07.2025

Maintained full hoppers to ensure continuous production. Trouble shoot problems with machines and fix when needed, keep production at at least 16,000 units per hour.

CSR

Fikes
Waco, TX
03.2023 - 12.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Customer Service Representative

Downtown Dry Cleaning
McGregor, TX
09.2019 - 08.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Housekeeper

Icon Apartments
Hewitt, TX
06.2017 - 09.2019
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

CNA

West View Manor
McGregor, TX
03.2006 - 07.2010
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Education

Nursing

McLennan Community College
Waco, TX

Skills

  • Credit Card Payment Processing
  • Sales Expertise
  • Customer Relations
  • Microsoft Word
  • Staff Training
  • Stocking and Replenishing
  • Records Preparation
  • Money Handling Abilities
  • Problem-Solving Ability
  • Medical Terminology Knowledge
  • Customer Service
  • Order Processing
  • Document Control
  • Filing
  • Inserting accuracy
  • Positive attitude
  • Teamwork and communication
  • Strong work ethic
  • Problem-solving
  • Attention to detail
  • Punctual and reliable
  • Machinery operation
  • Heavy lifting
  • Efficient workflow
  • Deadline management
  • Machine operation
  • Team collaboration
  • Adaptability
  • Continuous improvement
  • Assembly line operations
  • Equipment setup
  • Troubleshooting

Timeline

Machine Inserter Operator

American Income Life Insurance Company
12.2023 - 07.2025

CSR

Fikes
03.2023 - 12.2023

Customer Service Representative

Downtown Dry Cleaning
09.2019 - 08.2022

Housekeeper

Icon Apartments
06.2017 - 09.2019

CNA

West View Manor
03.2006 - 07.2010

Nursing

McLennan Community College
Linda Payne