Linda Perkins

• Reviewed and maintained accurate claim files, ensuring all necessary documentation was in place for future reference.
• Maintained compliance with industry regulations by staying up-to-date on changes in policies and procedures, ensuring proper handling of sensitive information.
• Conducted thorough investigations into insurance claims to determine coverage eligibility and appropriate compensation amounts.
• Enhanced customer satisfaction with prompt and accurate claim resolutions, resulting in positive feedback and increased client retention.
• Identified fraudulent activity through meticulous analysis of claim data, protecting company resources from potential losses.
• Evaluated medical records as part of injury claim assessments, ensuring an accurate understanding of treatment costs and recovery timelines.
• Coordinated with legal teams when necessary to accurately represent clients'' interests during litigation proceedings.

Worked with clients and potential clients to determine their individual needs.

Consistently reviewed policy coverages to incorporate updates.

Assisted clients with setting up insurance claims for their homes and automobiles

• Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
• Finalized sales and collected necessary deposits.
• Met with prospective clients to discuss insurance needs and provide solutions.
• Maintained detailed records of all interactions with prospects and clients using CRM software, ensuring accurate reporting of sales activities.
• Conducted annual reviews of existing policies to update information.
• Collected premiums on or before effective date of coverage.