Linda Pittman
Sparks,NV
Summary
Experienced family services supervisor specializing in case management, conflict resolution, and team collaboration. Demonstrated success in monitoring client progress and ensuring compliance with policies to improve family service outcomes. Transitioning back to law office skills with a focus on obtaining paralegal certification.
Overview
10
10
years of professional experience
Work History
Family Services Supervisor
Division of Social Services
Reno, NV
12.2024 - 07.2026
- Ensured compliance with all applicable state and federal regulations related to family services programs.
- Monitored caseloads to ensure timely completion of case work activities.
- Provided guidance and support to caseworkers in their daily duties.
- Conducted regular case reviews to monitor client progress and address evolving needs.
- Guided team members on best practices in family services to improve client outcomes.
- Facilitated communication between families and social service agencies.
- Assisted in conflict resolution between clients and staff, ensuring effective problem-solving.
- Evaluated work of staff and volunteers to maintain quality and effectiveness of resources.
Lead
Division of Social Services
Reno, NV
06.2024 - 12.2024
- Delivered training programs for diverse employee groups.
- Evaluated training effectiveness through participant feedback and assessments.
- Provided ongoing support to employees during their skill development journey.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Assisted in onboarding new employees through orientation sessions.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Maintained accurate records of training sessions and participant progress.
- Completed day-to-day duties accurately and efficiently.
Family Services Specialist
Division of Social Services
Reno, NV
02.2017 - 06.2024
- Conducted assessments to determine client eligibility for various support programs.
- Maintained detailed records of all client interactions including assessments, progress notes, treatment plans and discharge summaries.
- Assisted clients in applying for public benefits such as food stamps or Medicaid.
- Discussed eligibility requirements for different services to help families gather required information and documentation.
- Completed intake assessments on families to determine service needs.
- Identified appropriate community resources and provided referrals for services.
Tech 1
Department of Motor Vehicles
Reno, Nv
08.2016 - 02.2017
- Inspected and verified documents for compliance with state regulations.
- Processed vehicle registrations and renewals for customers efficiently.
- Assisted customers with inquiries regarding licensing and registration procedures.
- Used register system to ring up customer purchases, process payments, and issue receipts.
Education
Bachelor of Science - Criminal Justice
University of Phonex
Phoenix, AZ11-2017
Skills
- Case management
- Policy compliance
- Resource identification
- Client interviewing
- Conflict resolution
- Effective communication
- Team collaboration
- Professional boundaries
Timeline
Family Services Supervisor
Division of Social Services
12.2024 - 07.2026
Lead
Division of Social Services
06.2024 - 12.2024
Family Services Specialist
Division of Social Services
02.2017 - 06.2024
Tech 1
Department of Motor Vehicles
08.2016 - 02.2017
Bachelor of Science - Criminal Justice
University of Phonex