Open To Work
Linda Renninger
Jacksonville
Summary
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
23
23
years of professional experience
Work History
Certified Medical Assistant
Premier Spine Institute
Orange Park
07.2025 - 11.2025
- Collected and documented patient medical histories and vital signs accurately.
- Assisted in patient examinations by preparing examination rooms and necessary equipment.
- Scheduled patient appointments and coordinated follow-up visits efficiently.
- Administered medications and performed basic laboratory tests as directed by physicians.
- Educated patients on treatment plans and health management strategies effectively.
- Collaborated with healthcare team members to ensure seamless patient care delivery.
- Managed inventory of medical supplies, ensuring availability for daily operations.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents and supplies to maintain team productivity.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Processed payments from patients accurately using cash registers or computerized systems.
- Assisted with scheduling patient appointments and follow-up visits.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Documented notes during patient visits.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Team Lead/Supervisor
Walmart
Jacksonville
08.2015 - 05.2025
- Led team to ensure project deadlines were consistently met.
- Coordinated with cross-functional teams to streamline communication processes.
- Developed training programs for new staff to enhance performance.
- Implemented process improvements to increase operational efficiency.
- Facilitated regular team meetings to discuss progress and address challenges.
- Mentored junior staff, providing guidance and support on tasks.
- Analyzed team workflows to identify areas for development and growth.
- Managed resource allocation to balance workload among team members.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Delegated daily tasks to team members to optimize group productivity.
- Delegated tasks appropriately according to individual skill sets.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Monitored team progress and enforced deadlines.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Identified opportunities for process improvements, implementing changes when required.
- Motivated staff through positive reinforcement techniques.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Ensured compliance with company policies and procedures throughout the team.
- Developed strategies to increase team productivity and improve customer service levels.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Maintained accurate records of employee attendance and task completion times.
- Provided support to junior staff during peak periods of workloads.
- Collaborated with management team to implement new work procedures or policies.
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Collaborated with other departments to develop effective solutions that meet customer needs.
- Coordinated team resources to achieve project goals.
- Ensured compliance with industry standards and regulations.
- Offered training and support to keep team members motivated and working toward objectives.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Reviewed completed work to verify consistency, quality, and conformance.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Completed daily quality assurance duties to provide feedback for improvements.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Implemented strategic plans to enhance team performance and productivity.
- Managed conflict resolution within the team to maintain a positive work environment.
- Fostered a culture of continuous improvement, encouraging innovation and efficiency.
- Facilitated team meetings to discuss targets, strategies, and address any issues.
- Led a team of XX individuals in achieving quarterly sales targets, exceeding goals.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
- Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
- Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
- Established clear team goals aligned with company objectives, tracking progress regularly.
- Motivated team members through recognition programs and performance-based incentives.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
- Championed the adoption of new technologies to improve team productivity and service delivery.
- Assessed market trends and competitor strategies to inform team direction and focus.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Allocated resources effectively to ensure project completion within deadlines and budget.
- Oversaw training and development programs to enhance team skills and knowledge.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited and trained new employees to meet job requirements.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Certified Medical Assistant
Baptist Heart Specialists
Jacksonville
10.2011 - 05.2013
- Assisted in patient examinations by preparing examination rooms and necessary equipment.
- Collected and documented patient medical histories and vital signs accurately.
- Scheduled patient appointments and coordinated follow-up visits efficiently.
- Administered medications and performed basic laboratory tests as directed by physicians.
- Educated patients on treatment plans and health management strategies effectively.
- Maintained accurate medical records using electronic health record systems diligently.
- Collaborated with healthcare team members to ensure seamless patient care delivery.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Educated patients about medications, procedures and physician's instructions.
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Cleaned and maintained medical equipment following procedures and standards.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Certified Medical Assistant
Ankle and Foot Clinic
Orange Park
03.2008 - 04.2011
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Educated patients about medications, procedures and physician's instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted in patient examinations by preparing examination rooms and necessary equipment.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Cleaned and maintained medical equipment following procedures and standards.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Certified Medical Assistant
Family Medical Care
Jacksonville
03.2003 - 03.2008
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Educated patients about medications, procedures and physician's instructions.
- Assisted in patient examinations by preparing examination rooms and necessary equipment.
- Scheduled patient appointments and coordinated follow-up visits efficiently.
- Administered medications and performed basic laboratory tests as directed by physicians.
- Educated patients on treatment plans and health management strategies effectively.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
Certified Medical Assistant
St Vincents Medicine
Jacksonville
07.2005 - 06.2006
- Assisted in patient examinations by preparing examination rooms and necessary equipment.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Educated patients about medications, procedures and physician's instructions.
- Collected and documented patient medical histories and vital signs accurately.
- Administered medications and performed basic laboratory tests as directed by physicians.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
Mobile Unit Specialist
Florida Georiga Blood Alliance
Jacksonville
03.2003 - 03.2005
- Managed inventory of blood products and supplies for daily operations.
- Coordinated donor appointments and schedules for blood collection events.
- Facilitated communication between donors and medical staff during donation processes.
- Trained new staff on operational procedures and donor care protocols.
- Managed patient care coordination and communication across multidisciplinary teams.
- Facilitated daily operations by scheduling appointments and managing patient records.
- Assisted in training new staff on unit protocols and patient care standards.
- Monitored patient vital signs and documented changes in electronic health records.
- Performed basic clerical functions such as filing paperwork, typing letters.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
Education
Peripheral Arterial Disease -
Ankle And Foot Clinic
Orange Park, FL01-2007
Ankle And Foot Clinic X-Ray License -
Ankle And Foot Clinic
Orange Park, FL01-2006
Certificate Medical Assistant - Nursing
Sandford Brown Intitites
Jacksonville, FL08-2003
Skills
- Patient scheduling
- Vital sign assessment
- Medication administration
- Electronic health records
- Laboratory testing
- Healthcare team collaboration
- Customer service
- Patient documentation
- Sample collection procedures
- Healthcare procedures
- Medical terminology
- Phlebotomy techniques
- Patient care
- Patient assessments
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteSalary Range
$45000/yr - $200000/yrTimeline
Certified Medical Assistant
Premier Spine Institute
07.2025 - 11.2025
Team Lead/Supervisor
Walmart
08.2015 - 05.2025
Certified Medical Assistant
Baptist Heart Specialists
10.2011 - 05.2013
Certified Medical Assistant
Ankle and Foot Clinic
03.2008 - 04.2011
Certified Medical Assistant
St Vincents Medicine
07.2005 - 06.2006
Certified Medical Assistant
Family Medical Care
03.2003 - 03.2008
Mobile Unit Specialist
Florida Georiga Blood Alliance
03.2003 - 03.2005
Peripheral Arterial Disease -
Ankle And Foot Clinic
Ankle And Foot Clinic X-Ray License -
Ankle And Foot Clinic
Certificate Medical Assistant - Nursing
Sandford Brown Intitites