Summary
Overview
Work History
Education
Skills
Timeline
Generic

Linda Roldan

North Weems,VA

Summary

Dedicated Patient Service Representative experienced in managing patient charts, processing payments, and scheduling procedures. Contributed to team success through strong communication, customer service, and multitasking skills. Committed to delivering positive customer experiences and enhancing team performance.

Overview

9
9
years of professional experience

Work History

Patient Service Representative

OU Health
North Weems, OK
07.2023 - Current
  • Managed patient check-in and check-out using OU Health scheduling systems.
  • Verified insurance coverage and obtained patient demographic information for OU Health records.
  • Answered patient calls and routed messages to appropriate OU Health departments.

Patient Service Representative

Dr Ken Roddy
North Weems, OK
07.2017 - 07.2023
  • Check in/ check out
  • Scheduling
  • Translate
  • Help with pre-test for eye exam

Education

Capitol Hill HS
Oklahoma City, OK

Skills

  • Patient scheduling
  • Appointment scheduling
  • Check-in coordination
  • Patient intake
  • Appointment coordination
  • Referral management
  • Insurance verification
  • Electronic records
  • Patient confidentiality
  • Payment collection
  • Patient follow-up
  • Appointment reminders
  • Customer service
  • Call routing
  • Directing callers
  • Appointment confirmation
  • Team collaboration
  • Attention to detail
  • Verbal communication
  • Verbal and written communication
  • Phone etiquette
  • Healthcare administration
  • Front desk supervision
  • Fluent in Spanish
  • Spanish fluency
  • HIPAA compliance
  • Fluent in Spanish
  • HIPAA compliance

Timeline

Patient Service Representative

OU Health
07.2023 - Current

Patient Service Representative

Dr Ken Roddy
07.2017 - 07.2023

Capitol Hill HS

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Linda Roldan