Linda Simoni
Meridian,ID
Summary
Dynamic professional with extensive experience in customer service and office administration. Proven ability to resolve inquiries efficiently while maintaining operational efficiency and exceptional communication skills.
Overview
25
25
years of professional experience
Work History
Baker and Front Counter
Dell'Oso Farms
Lathrop
09.2020 - 10.2024
- Cleaned work surfaces to maintain food sanitary standards
- Stocked, prepped and cleaned bakery to prepare for daily opening and closing operations
Manager's Assistant
Hector John Botique
Tracy, California
05.2018 - 09.2021
- Coordinated daily schedules for manager and staff to optimize time management and support operational workflow.
- Addressed client inquiries promptly, ensuring high satisfaction and loyalty.
- Welcomed visitors, answered phone calls, and created a welcoming environment to enhance client relations.
- Tracked stock levels, ordered supplies to maintain inventory and ensure availability.
Front Desk Receptionist
Dr. Aaron Margulies
Tracy, California
05.2007 - 06.2012
- Greeted patients warmly and managed check-in processes efficiently.
- Scheduled appointments and coordinated patient flow effectively.
- Provided customer service by responding to inquiries via phone or email in a professional manner.
- Ensured accuracy and confidentiality of patient records, supporting compliance with privacy standards.
- Handled correspondence and communications professionally
Sales Associate
Nordstrom
Sacramento, California
06.1999 - 09.2007
- Greeted customers, assisted with product selections and provided.
- Assisted customers in locating products, addressing inquiries, and providing tailored product advice.
- Resolved customer inquiries and concerns promptly, ensuring a positive shopping experience.
- Processed sales transactions accurately and efficiently at the register.
- Kept sales area clean and organized to enhance customer experience and facilitate efficient operations.
- Participated in store meetings to discuss promotions and sales strategies.
Medical Insurance Biller
Peter L. Chi,MD
Tracy, California
05.2002 - 06.2007
- Processed medical claims using proprietary billing software and verifying insurance eligibility.
- Reviewed and corrected claim denials, facilitating prompt resubmission to insurance providers.
- Maintained accurate patient records and billing information in the system.
- Reviewed received payments for accuracy and applied to intended patient accounts.
- Expertly assigned charges and payments for medical procedures.
- Collaborated with healthcare providers to ensure compliance with billing regulations.
- Trained new staff on billing procedures and software, enhancing team proficiency and consistency.
Education
Business/Secretaial
Humphrey's Business College
Stockton, CASkills
- Schedule coordination
- Client relations
- Reception management
- Administrative support
- Billing management
- Inventory management
- Data management
- File organization
Timeline
Baker and Front Counter
Dell'Oso Farms
09.2020 - 10.2024
Manager's Assistant
Hector John Botique
05.2018 - 09.2021
Front Desk Receptionist
Dr. Aaron Margulies
05.2007 - 06.2012
Medical Insurance Biller
Peter L. Chi,MD
05.2002 - 06.2007
Sales Associate
Nordstrom
06.1999 - 09.2007
Business/Secretaial
Humphrey's Business College