Linda Smithson
Houston,Texas
Summary
I'm a motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. I have strong communication and interpersonal skills for providing superior business management. Overall, I'm a Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Business and Marketing
Lone Star College System University Park
Houston, TX
08.2021 - 05.2025
- Researched and identified new market opportunities and trends for coursework.
- Conducted market research and reported on competitors.
- Conducted market research to identify customer needs, preferences and buying habits.
Seasonal Sales Associate
The Lego Store
Houston, TX
11.2020 - 01.2021
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Organized store by returning merchandise to proper areas and restocked displays.
- Used technology resources to assist customers in locating and selecting items.
- Answered incoming telephone calls to provide store, products and services information.
Grocery Clerk
Kroger
Houston, TX
10.2022 - 01.2023
- Developed a loyalty program that increased customer retention
- Utilized consultative sales techniques to understand customer needs and provide tailored solutions
- Utilized computer software to manage financial records, accounts, and transactions.
- Performed opening and closing duties such as setting up displays, counting money in register drawers and restocking items.
- Maintained accurate records of daily transactions including deposits, refunds and discounts.
Sales Associate
Earthbound Trading Co.
Houston, TX
03.2023 - 09.2023
- Utilized sales techniques and strategies to build customer relationships and close sales, resulting in an increase in sales
- Developed and maintained strong customer relationships, resulting in an increase in customer loyalty
- Created an online presence that increased customer engagement
- Monitored inventory levels to ensure product availability and accuracy of inventory records.
- Worked with fellow sales team members to achieve group targets.
Team Manager
Claire's Stores Inc
Houston, TX
10.2023 - Current
- Maintained accurate records of personnel files including payroll information; updated employee records upon changes in status or position.
- Created a positive work environment by setting clear expectations and providing resources necessary for success.
- Analyzed business performance data to identify areas of strength and improve areas of weakness.
- Established effective communication channels between departments to ensure information is shared accurately and efficiently.
- Produced thorough, accurate and timely reports of project activities.
Education
Associate of Science - Business
Lone Star College System University Park
Houston, TX05-2025
High School Diploma -
Cypress Creek High School
08.2020
Skills
- Business administration
- Service-Driven Sales
- Time Management
- Computer proficiency
- Microsoft office
- Inventory management
- Business Development
- Customer Service
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Team Manager
Claire's Stores Inc
10.2023 - Current
Sales Associate
Earthbound Trading Co.
03.2023 - 09.2023
Grocery Clerk
Kroger
10.2022 - 01.2023
Business and Marketing
Lone Star College System University Park
08.2021 - 05.2025
Seasonal Sales Associate
The Lego Store
11.2020 - 01.2021
Associate of Science - Business
Lone Star College System University Park
High School Diploma -
Cypress Creek High School
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