Linda Spivey

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
• Assisted coworkers and staff members with special tasks on daily basis.

• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

• Transition individuals back into the community
• Created and implemented organizational policies and procedures.
• Oversaw accounting, budgeting, and financial reporting.
• Assisted with regulatory issues such as compliance.
• Managed team schedule and workflow between jobs.
• Coordinated activities with individual manager to align planning processes with targeted project outcomes.
• Supported patients and family members, actively listening to concerns and offering compassionate care.
• Took and recorded patients' vital signs, documenting in medical charts.
• Transported patients to and from appointments, assisting with getting in and out of vehicles.

Conduct and administer fiscal operations, including accounting, planning budgets, authorizing and establishing rates for service

Develop and Maintain computerized record management systems to Georgia Dept. of Medicaid.

• Maintained relationships with medical providers, suppliers and reporters.
• Followed up with patients about medical and healthcare processes.
• Implemented new coding and billing procedures that helped alleviate number of denied claims from insurance carriers.
• Participated in committees to discuss electronic health records and methods to improve overall workflows.
• Monitored legal and financial statuses of various offices.