Linda Starrett
Lakeland,FL
Summary
Dynamic Assistant Manager with a proven track record at Kay Jewelers, excelling in customer service and team leadership. Enhanced customer satisfaction through effective conflict resolution and implemented strategic sales initiatives, driving significant sales growth. Skilled in staff training and development, fostering a collaborative environment that motivates teams to achieve ambitious goals.
Overview
20
20
years of professional experience
Work History
Assistant Manager
Kay Jewlers
Lakeland, FL
04.2013 - 01.2025
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Assistant Manager
Fredericks Of Hollywood
Lakeland, FL
03.2005 - 07.2015
- Streamlined inventory management processes, enhancing accuracy and reducing discrepancies.
- Implemented customer engagement strategies, improving client retention rates and satisfaction levels.
- Analyzed sales data to optimize merchandising strategies and product placement initiatives.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
Nail Technician License / State of Florida
TSRE Tampa School of Real Estate Certification
School of Interior Design/ Cerification
High School Diploma Business Education Curriculum -
Elwood Community High School
Skills
- Money handling
- Decision-making
- Customer relations
- Team motivation
- Goal setting
- Workload management
- Conflict resolution
- Retail operations
- Customer rapport
- Sales strategies
- Sales growth
Timeline
Assistant Manager
Kay Jewlers
04.2013 - 01.2025
Assistant Manager
Fredericks Of Hollywood
03.2005 - 07.2015
Nail Technician License / State of Florida
TSRE Tampa School of Real Estate Certification
School of Interior Design/ Cerification
High School Diploma Business Education Curriculum -
Elwood Community High School