Linda Stewart
San Jose,CA
Summary
Results-oriented HIMS Supervisor and Forms Coordinator with 17+ years experience in supervising HIMS department and Transcription unit in two acute care county-wide hospitals. Demonstrated ability to organize and direct. Innovative problem solver with proven leadership, negotiation and problem resolution abilities. Possess exceptional communication skills, both oral and written. Dependable Medical Records Specialist with 10-year background in document assessment and quality review. Enthusiastic and committed to accuracy, with great decision-making skills.
Overview
29
29
years of professional experience
1
1
Certification
Work History
HIMS Medical Records Supervisor
Santa Clara Valley Health And Hospital System
San Jose, CA
01.2008 - 03.2021
- Supervisor in Medical Records File Room.
- Supervised PM File room staff.
- Worked in conjunction with Leads ensuring carried all functions of HIMS File Room were carried out and tasks delegated fairly and evenly.
- Ensured all staff was trained on scanning documents in EMR and set cross-training schedules for staff, ensuring staff was trained in all aspects of HIMS File Room.
- Interviewed and selected employees.
- Counseled and assisted manager with instituting disciplinary action when necessary.
- Conducted annual performance evaluations.
- Organized information and gathered data by running reports on productivity and reports on outstanding charts - external and internal audits.
- Transitioned to Forms Coordinator after one year.
- Serve as Gatekeeper for forms and am primary organization resource for forms working in collaboration with pharmacy and nursing personnel and forms vendor to facilitate development and distribution of forms.
- Wrote policies and procedures for department that support regulatory criteria and serve as resource on location and updated versions of policies and procedures.
- Approved time off requests and interviewed new hires.
- Prepared paper records for state and federal audits.
- Counseled employees and instituted disciplinary action when needed.
- Did Quality Assurance studies and Focus Review studies.
- Maintained statistics on paper medical records out for more than 24 hours.
- Did quarterly chart roundup on all charts not returned to department within 24 hours.
- Trained staff in all duties of HIMS File room and established monthly File Room schedule of duties assigned to each staff member.
- Assisted with transition to EMR (Electronic Medical Record).
- Assumed additional duties when department was downsized due to EMR.
- Kept daily and weekly scanning statistics, ran daily productivity scanning reports.
- Trained staff on scanning various document types and ensured priority documents got scanned and quality checked before other document types.
- Participated in Unit Based Team Leader Cohert (UBT) meetings and developed graphs, gave presentations to all members of UBT.
- Held weekly File Room staff meetings and continued to educate and inform staff of changes to document types and other issues pertaining to HIMS File Room.
- Attended Healthlink meetings and helped solve issues and problems around Healthlink (Epic) that directly affected HIMS department Quality checked all documents scanned by HIMS File Room staff and ensured Stage 7 credentials were met.
- Processed medical records requests from outside providers according to facility, state and federal law.
- Uploaded physician progress notes, history and physicals into electronic medical records.
- Maintained patient confidence by keeping patient records information confidential.
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
Francisco General
San Francisco General Hospital And Trauma Center
San Francisco, CA.
01.1992 - 12.2007
- Supervised five employees in transcription unit in Health Information Department.
- Produced daily, monthly and weekly charts of productivity and attendance.
- Maintained productivity standards.
- Kept timecards and attendance records.
- Periodically performed QA checks on transcribed work.
- Performed yearly performance appraisals on employees.
- Updated policies and procedures.
- Provided for unit in-service education meetings.
- Ensured transcription coverage was provided at all times.
- Assigned overflow work to outside transcription services.
- Ensured priority assignment of Stat reports.
- Transcribed reports when necessary.
- Monitored transcribed reports received from outside services on a daily basis.
- Tracked reports received from outside transcription
- Set up templates and managed reports in Chartscript program.
- Operated and managed files, set up tracking, productivity and statistical reports on Dictaphone Enterprise Express system.
- Assisted physicians in tracking dictated reports in Dictaphone Enterprise Express system, Managed one million dollar transcription service contracts.
- Ensured Dictaphone dictation system contract was in place on a yearly basis.
- Interacted with vendors and sales representatives.
- Kept and maintained inventory on all supplies.
- Attended management meetings.
- Interfaced with other hospital departments to set up compatible programs and procedures.
- Instructed and trained physicians on Electronic Signature Authentication program (ESA).
- Upgraded and maintained ESA program, and enabled physicians.
- Access to ESA.
- Coordinated between physicians and Information Systems department in setting up merge codes that interact with Master Patient Index (MPI) system and tracking devices between Chartscript, Chartfact locator, MPI, and Lifetime Clinical Record (LCR).
- Maintain Integrity of LCR.
- Set up templates/formats for various report types in software system.
- Formatted reports for importing into Chartscript.
- Created system for tracing undictated operative reports.
- Assisted in implementation of dictation system from analog to digital and converting software system from DOS platform to Windows environment.
- Directed successful operational turnaround, eliminating over one million dollars in debt within 12-month time period.
- Proved successful working within tight deadlines and fast-paced atmosphere
- Conducted research, gathered information from multiple sources and presented results
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Developed team communications and information for meetings
Education
Health Administration
San Francisco State University
San Francisco, CAAA degree - Health Information Technology
City College of San Francisco
San Francisco, CA01.1997
Certificate of Completion in Health Information, Coding Specialist - Health Information Technology
City College of San Francisco
San Francisco, CA01.1997
Certificate in Medical Assisting - Medical Assisting
College of California Medical Affiliates
San Francisco, CA03.1989
AA degree - RHIT credential
City College of San Francisco Health Information
2000
Journalism
Weber State College Journalism
01.1970
Affiliations
AHIMA - American Health Information AssociationCHIA - California Health Information Association
Certification
- RHIT - Registered Health Information Technician
Timeline
HIMS Medical Records Supervisor
Santa Clara Valley Health And Hospital System
01.2008 - 03.2021
Francisco General
San Francisco General Hospital And Trauma Center
01.1992 - 12.2007
Health Administration
San Francisco State University
AA degree - Health Information Technology
City College of San Francisco
Certificate of Completion in Health Information, Coding Specialist - Health Information Technology
City College of San Francisco
Certificate in Medical Assisting - Medical Assisting
College of California Medical Affiliates
AA degree - RHIT credential
City College of San Francisco Health Information
Journalism
Weber State College Journalism
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