Summary
Overview
Work History
Education
Skills
Timeline
Bartender

LINDA STJOVITE

baretender/server
Concord,CA

Summary

With over 15 years of experience in the hospitality industry, I bring advanced customer service skills and a constant drive to enhance productivity and customer satisfaction. Maintaining well-organized and presentable work areas is a top priority. A hardworking and reliable server dedicated to going above and beyond to support the team and provide exceptional service to guests. Knowledge spans all aspects of restaurant operations, always motivated to continue learning and growing as a team player. Behind the bar, embodies a positive and upbeat demeanor with a solid understanding of mixed drinks, popular wines, beer, and liquor options. Quickly connects with customers to promote sales and maintain a friendly atmosphere. Ensuring guest happiness, safety, and enjoyment is the utmost priority. Ability to effortlessly coordinate bar, restaurant, and special event drink services, versatile and well-equipped for any situation. Expertise includes signature cocktails, wine pairings, and desirable liquors. Skillfully organizes supplies, equipment, and glasses to keep the bar operating efficiently while ensuring customer satisfaction.

Overview

19
19
years of professional experience

Work History

Bartender

Dave & Buster's
02.2024 - 10.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.

Cashier

Safeway
01.2023 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Receiving Frozen Department

Sprouts
02.2022 - 12.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.

Assistant Manager, Customer Service

Secrets Boutique
05.2020 - 11.2021
  • Provided exceptional support to management, assisting in daily operations and decision-making processes.
  • Managed inventory levels effectively, reducing waste while ensuring availability of necessary products/services at all times.
  • Created a positive work environment for staff members, promoting teamwork and employee morale.
  • Improved customer satisfaction by addressing and resolving customer complaints in a timely manner.
  • Researched and corrected customer concerns to promote company loyalty.
  • Created and reviewed invoices to confirm accuracy.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Shift Leader, Bartender, Server

Chili's Grill & Bar
06.2016 - 05.2020
  • Kept proper housekeeping to ensure cleanliness, including inspecting bottles for purity, ensuring the maintenance of equipment, and storing foods properly
  • Support servers by preparing alcoholic and non-alcoholic drinks for table customers
  • Organized glasses and cleaned bar equipment to stay ready for any customer need
  • Engaged customers in conversations to understand desires and recommend specific liquor, wine, beer and cocktails
  • Prepared 100+ standard and specialty cocktails for customers every shift
  • Consulted with customers to understand their desires and suggest the best products to meet their needs
  • Moved heavy boxes, containers and pallets with the use of hand trucks and pallet jacks
  • Recommended beverage pairings with food orders, increasing average revenue of food orders by more than 25%
  • Spoke to customers and recommended specials to build rapport, retention, and customer loyalty
  • Used POS system to process cash and credit card transactions
  • Recommended house specials to new clients to boost revenue

Server

Red Robin Gourmet Burgers and Brews
11.2014 - 04.2016
  • Uphold high sanitation and safety standards while delivering and serving food
  • Entered orders, delivered food and beverages, and processed payments
  • Transported food products, cleaned tables and counters, and stocked dining room supplies
  • Answered phones and took phone orders for customer pick up or delivery
  • Assisted guests with making menu choices
  • Gained familiarity with menu ingredients and cooking processes to respond to customer inquiries
  • Performed side work duties, such as cleaning and breaking down stations
  • Took orders, made drinks, and cleaned tables after the guests' departures
  • Fostered a fun atmosphere and family-style work environment
  • Greeted all guests with a smile and friendly greeting
  • Kept team ready for any requirement by efficiently restocking stations and maintaining clean work areas
  • Completed orders by totaling the checks and processing payments
  • Skillfully loaded trays with food items, condiments and eating utensils
  • Consulted with customers to understand their desires and suggest the best products to meet their needs

Server

N.Y.P.D.PIZZA
01.2007 - 05.2010
  • Reviewed the incoming orders and assigned work to the staff to maintain a demanding schedule
  • Consulted with customers to understand their desires and suggest the best products to meet their needs
  • Completed orders by totaling the checks and processing payments
  • Kept team ready for any requirement by efficiently restocking stations and maintaining clean work areas
  • Cleaned and sterilized dishes, utensils and equipment to minimize food-borne infection risk
  • Prepared food and drink items, including salads, soups and sandwiches
  • Took orders, made drinks, and cleaned tables after the guests' departures
  • Fostered a fun atmosphere and family-style work environment
  • Uphold high sanitation and safety standards while delivering and serving food
  • Gained familiarity with menu ingredients and cooking processes to respond to customers

Server

BullDog BBQ
11.2005 - 01.2007
  • Entered orders, delivered food and beverages, and processed payments

Education

GED -

Silverado High School
Mission Viejo, CA

Skills

  • Service Excellence
  • Hospitality Operations Expertise
  • Curated Beverage Selection
  • Beverage Proficiency
  • Mixology Skills
  • Proper Food Handling Techniques
  • Beverage Equipment Expertise
  • Bar Review Strategies
  • Food prep
  • Simultaneous Task Execution
  • Personalized Guest Experience
  • Team Leadership Support
  • Effective Problem Resolution
  • Customer-Centric Selling
  • Event planning
  • Lead generation
  • Brand development
  • Advertising coordination
  • Coaching and Guidance
  • Store Opening Procedures
  • Quality Assurance

Timeline

Bartender

Dave & Buster's
02.2024 - 10.2024

Cashier

Safeway
01.2023 - 10.2023

Receiving Frozen Department

Sprouts
02.2022 - 12.2022

Assistant Manager, Customer Service

Secrets Boutique
05.2020 - 11.2021

Shift Leader, Bartender, Server

Chili's Grill & Bar
06.2016 - 05.2020

Server

Red Robin Gourmet Burgers and Brews
11.2014 - 04.2016

Server

N.Y.P.D.PIZZA
01.2007 - 05.2010

Server

BullDog BBQ
11.2005 - 01.2007

GED -

Silverado High School
LINDA STJOVITEbaretender/server