Summary
Overview
Work History
Education
Skills
Community Outreach
Timeline
Generic

Linda T. Pacella

Boston,MA

Summary

Dedicated and dependable (diligent and detail oriented) Office Manager/Executive Assistant with 10 + years of experience excelling at prioritizing, completing multiple tasks simultaneously, and achieving project goals. Flexible and focused team player with unique skillset to streamline operations from within. Strong sense of urgency and confidentiality.

Overview

21
21
years of professional experience

Work History

Office Administrator

Ci Design, Inc.
05.2021 - 05.2025
  • Managed daily operations and organized office functions of office of 50 people
  • Provided administrative support to company Vice President and Senior Principals
  • Coordinated and directed new staff onboarding, training and HR related documents
  • Supported and worked closely with HR Administrator on HR related processes ensuring all new staff paperwork was in compliance with HR policies
  • Liaison to office staff; answered staff inquiries concerning HR related matters, benefits, payroll, and company policies
  • Planned and directed all company and department events
  • Provided IT support, maintained office equipment and tracked office supplies to keep staff on task and productive
  • Scheduled and coordinated client meetings and project related travel
  • Maintained electronic and paper filing systems for easy retrieval of information
  • Managed monthly expense reports
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
  • Coordinated and implemented office and workspace moves

Office and Events Manager/Executive Assistant

Kensington Investment Company
01.2010 - 01.2020
  • Managed schedules, organized office functions and oversaw daily operations of office with 50 associates
  • Provided administrative support to Company Vice Chairman and Senior Executives
  • Maintained office calendar, coordinated meeting schedules and travel arrangements for multiple Executives
  • Coordinated new hire onboarding to provide support to expedite staff assimilation
  • Assisted HR Manager in recruiting and staffing logistics
  • Collaborated closely with IT and Maintenance Manager to ensure efficient implementation of work space changes
  • Planned and executed company and departmental events, monthly company meeting presentations and special projects
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed
  • Oversaw condition of office equipment and coordinated maintenance requests
  • Supported office needs including taking messages, scanning documents and routing business correspondence
  • Provided company employee communication
  • Worked closely with principal owners to manage and maintain personal property residences

Outbound Sales Representative

Grand Circle Corporation/Overseas Adventure Travel
01.2009 - 01.2010
  • Promoted after 1 year
  • Achieved sales in accordance with monthly performance goals through direct client outreach attaining $2 million in sales with in first 8 months
  • Partnered with Sales Manager to determine and learn effective sales techniques to drive goals
  • Collaborated with team members to coach and develop best sales practices to achieve personal and team performance goals
  • Provided outstanding customer service experience to travelers through extensive product knowledge ensuring consistent high excellence ratings
  • Teamed with Grand Circle Foundation to implement community service projects including Rebuild Together Boston and Boston Family Shelter
  • Promoted Grand Circle Leadership Team Programs through corporate outreach and special events

On Site Sales Manager

The Marketing Group/Longwood Towers
01.2007 - 01.2009
  • Demonstrated amenities of homes and community while providing excellent customer service to prospective home buyers
  • Achieved sales in accordance with monthly performance goals
  • Maintained communication with developer through daily and weekly sales activity reports including Closing Schedule, Loan Tracking and Broker Outreach Reports
  • Managed entire sales cycle, from writing sales reservation, satisfying required builder paperwork, executing purchase and sales agreement, to following transaction to close
  • Partnered with Sales Director to create marketing events and materials for condominium developments
  • Insured sales office and sales models(s) are open and ready for business during published hours
  • Attended and contributed to weekly sales meetings with developer

Home Sales Consultant

Chestnut Hill Realty
01.2004 - 01.2007
  • Promoted the purchase and sale of real estate through creative marketing including broker outreach events, home tours and direct mail
  • Managed entire sales cycle from executing purchase and sales agreement, preparing closing paperwork to distribution of escrow deposits at closing
  • Worked with Property Managers to satisfy required documents for closing
  • Sold condominiums on-site at Newton Park, a 64 unit condominium conversion project in Brighton, MA
  • Listed over 4 million dollars' worth of residential real estate in 2004, earning 'Rookie of the Year' Award

Education

Bachelor of Arts - Business

Assumption University
Worcester, MA

Skills

  • Senior Executive Administrative Support
  • Vendor Relationship Management
  • Scheduling and Calendar Management
  • Project Management
  • Team Leadership and Collaboration
  • Event Planning and Logistics
  • Proficient in Microsoft Office
  • Proficient in Microsoft Teams
  • Creative Problem Solving
  • Technical Support

Community Outreach

  • Boston Family Shelter Annual Gift Giving and Holiday Party
  • Rebuild Together Boston
  • Hero Box – supporting deployed military units
  • Boston Marathon, 6x finisher; Charity fundraiser for Technology for Autism Now (TAN)
  • City of Rome Marathon, 2005

Timeline

Office Administrator

Ci Design, Inc.
05.2021 - 05.2025

Office and Events Manager/Executive Assistant

Kensington Investment Company
01.2010 - 01.2020

Outbound Sales Representative

Grand Circle Corporation/Overseas Adventure Travel
01.2009 - 01.2010

On Site Sales Manager

The Marketing Group/Longwood Towers
01.2007 - 01.2009

Home Sales Consultant

Chestnut Hill Realty
01.2004 - 01.2007

Bachelor of Arts - Business

Assumption University

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