Linda Tran
Racine
Summary
Dynamic professional with a robust background in client services, inventory management, Information Technology, and marketing. Expertise in coordinating schedules, addressing client needs, and optimizing processes to enhance operational efficiency. Proven ability to manage online storefronts, troubleshoot technical issues, and increase engagement through social media, customer relations, and distributor partnerships. Strong communication skills combined with a successful track record of optimizing workflows and driving revenue growth.
Overview
11
11
years of professional experience
Work History
Head of Marketing
Creature Co.
Rolling Meadows, IL
12.2024 - Current
- Increased engagement by running ad campaigns on social media and scheduling future posts through Buffer
- Collaborated with business partners to craft a release schedule for new products utilizing Buffer and Etsy Analytics for project management
- Drove engagement growth by overseeing social media platforms on Facebook, Instagram, and Twitter
- Negotiated vendor contracts and orchestrated successful event planning to drive revenue growth
Beautician/Assistant
Nail Design
Oak Creek, WI
06.2015 - Current
- Facilitated client needs by coordinating scheduling, services, and technical support as required
- Streamlined inventory management and ordering processes for essential supplies
- Aiding in ordering inventory from distributors and wholesalers.
- Led cross-functional tem to operational efficacy and streamline workflow
- Maintained professional, organized, and safe environment for employees and patrons.
- developed and maintained relationships with customers and suppliers.
- Assist in IT to upgrade technology infrastructure, and enhancing operational efficiency.
- Established workforce priorities, and maintained schedules.
Manager in training/3-D Printer Technician
Chaos Costumes
Racine, WI
01.2024 - 09.2024
- Managed customer requests through email correspondence, averaging 10 to 20 daily interactions
- Directed the operation of online storefronts, optimizing shipments based on customer data while overseeing inventory tracking via Etsy
- Optimized production workflow by troubleshooting 3D printers to reduce equipment downtime
Head of Marketing
Moldy Minis
Greenfield, WI
01.2019 - 11.2019
- Increased awareness of brand and development of strategic marketing campaigns.
- Collaborating with freelancers to create promotional content and ads.
- Conducting Market research to identify trends and audience interaction with websites and social media engagement.
Education
High School Diploma -
Oak Creek High School
Oak Creek, WI06-2015
No Degree - Marketing Management And Research
University of Wisconsin, Milwaukee
Milwaukee, WISkills
- Microsoft Suite: Proficient in Excel, Word, Outlook, and PowerPoint to manage scheduling, reporting, and communications with accuracy and efficiency
- Leadership: Proven ability to lead teams, coordinate client services, and oversee day-to-day operations while driving performance and accountability
- Delegation: Skilled in assigning responsibilities effectively to optimize team workflows, streamline processes, and meet tight deadlines
- Troubleshooting: Experienced in diagnosing and resolving technical issues related to equipment and online platforms, ensuring minimal downtime and consistent productivity
- Client Service & Communication: Strong communicator with a track record of building positive client relationships and addressing needs with professionalism and clarity
- Marketing & Social Media: Adept at managing digital marketing efforts and engaging audiences through targeted social media strategies to boost visibility and revenue
- Cross-Cultural Communication: Managing customer relations and comments and translating for workforce to enhance experience
- Multilingual: English, Vietnamese, Japanese, and Chinese
Languages
English
Native or Bilingual
Japanese
Professional Working
Chinese (Mandarin)
Professional Working
Vietnamese
Native or Bilingual
Timeline
Head of Marketing
Creature Co.
12.2024 - Current
Manager in training/3-D Printer Technician
Chaos Costumes
01.2024 - 09.2024
Head of Marketing
Moldy Minis
01.2019 - 11.2019
Beautician/Assistant
Nail Design
06.2015 - Current
High School Diploma -
Oak Creek High School
No Degree - Marketing Management And Research
University of Wisconsin, Milwaukee