LINDA TWISDALE
Lacey,WA
Summary
Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.
Overview
24
24
years of professional experience
Work History
Receptionist
Ammerstone Association Management
Lacey , WA
09.2018 - Current
- Answered incoming calls, took messages, and transferred calls to appropriate personnel.
- Handled customer inquiries and complaints.
- Managed all incoming mail distribution, faxes, and photocopying documents as needed.
- Updated and recorded customer or client information to maintain accounts.
- Processed payments and updated accounts to reflect balance changes.
- Provided administrative support, including letter typing, document filing, and scanning/copying.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Performed site inspections and processed violation notices.
Store Manager/Income Tax Preparer
H & R Block
Clarksville , AR
12.2007 - 07.2017
- Prepared federal and state tax returns for a wide range of clients, including individuals, self-employed individuals, and small businesses.
- Researched federal, state and local regulations for compliance.
- Processed amended returns as requested by clients or IRS and state agencies.
- Communicated with federal and state tax agencies to obtain best resolution for clients.
- Finalized and processed paperwork with local, state and federal government authorities.
- Calculated quarterly estimated tax payments for self-employed clients and small businesses.
- Responded to state and federal tax notices by preparing written responses or tax return amendments.
- Managed daily store operations, overseeing opening and closing procedures, cash handling, and deposits.
- Updated and maintained store signage and displays.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Operations Manager/Transportation Dispatcher
J B Hunt
Lowell , AR
08.2000 - 10.2004
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Provided support to drivers in regards to directions, paperwork.
Education
Tax Preparer - Federal & State Income Taxes
H & R Block Tax Courses
Clarksville, AR11-2007
High School Diploma -
Victor Valley High School
Victorville, CA05-1973
Skills
- Service-oriented mindset
- Positive and professional
- Administrative Support
- Documentation And Reporting
- Clerical Support
- Office Administration
References
References available upon request.
Timeline
Receptionist
Ammerstone Association Management
09.2018 - Current
Store Manager/Income Tax Preparer
H & R Block
12.2007 - 07.2017
Operations Manager/Transportation Dispatcher
J B Hunt
08.2000 - 10.2004
Tax Preparer - Federal & State Income Taxes
H & R Block Tax Courses
High School Diploma -
Victor Valley High School
Similar Profiles
LINDA TWISDALELINDA TWISDALE
Receptionist/Administrative Assistant at Ammerstone Association ManagementReceptionist/Administrative Assistant at Ammerstone Association Management
Mele Valini OfaMele Valini Ofa
Associate General Manager at Silvercreek Association ManagementAssociate General Manager at Silvercreek Association Management
Martha LulsegedMartha Lulseged
Activities Director at Cardinal Management Group, Inc - Dunbarton Community AssociationActivities Director at Cardinal Management Group, Inc - Dunbarton Community Association