Highly experienced Medical Assistant with 26 years of comprehensive clinical experience in adult medicine, urology and orthopedics. Skilled in direct patient care , in office procedures, and care coordination. Strong background in assisting with urology procedures , orthopedic support , and patient education. Also experienced as Appointment Service Representative with excellent scheduling, referral coordination and front and back office workflow management skills. Dedicated to delivering compassionate care while maintaining efficient clinical operations. Eager to transition fully into LVN role while bringing decades of hands-on experienced and compassion patient care .
Overview
24
24
years of professional experience
1
1
Certification
Work History
Medical Assistant
Kaiser Permanente
San Jose, CA
04.2008 - Current
Administered patient care, ensuring compliance with health protocols and safety standards.
Assisted healthcare professionals in clinical procedures and patient examinations.
Managed scheduling for patient appointments, optimizing clinic workflow efficiency.
Maintained accurate medical records using electronic health record (EHR) systems.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Assistant
Gilroy Family Medical Group
Gilroy, CA
01.2002 - 03.2008
Educated patients on treatment plans and medication management to enhance adherence.
Led training sessions for new staff on office procedures and patient interaction protocols.
Streamlined inventory management processes, reducing supply waste and costs.
Collaborated with multidisciplinary teams to improve overall patient care delivery strategies.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Enhanced patient care by meticulously recording vital signs and updating patient records.
Completed EKGs and other tests based on patient presentation in office.
Measured patient spirometry.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
LVN - Licensed Vocational Nurse
West Med College
San Jose, CA
Medical Assistant Certificate - Medical Assistant
Bryman College
CA
06-2002
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
patient rooming
Accurate vital signs measurement
EKG and spirometry testing
Urinalysis and pregnancy testing
injections ( adult and pediatric)
Ear lavage procedures
Assisting with urology procedures
Orthopedic support, brace placement and fitting
suture and staple removal
simple dressing changes
Patient preparation and pre /post procedure education
Exam room setup and sterile field preparation
Cleaning and disinfecting, and sterilizing scopes and instruments
Reliable team player
Electronic health records
Specimens collection and processing
Specimen labeling
Scheduling and appointment management
Referrals for DME, physical therapy, occupational therapy and home health services