Summary
Overview
Work History
Education
Skills
Crochet, put puzzles together
Timeline
CustomerServiceRepresentative

Linda Wilson

Data Entry
Winter Haven,FL

Summary

Efficient Referral Coordinator with nine years of increasing responsibility in Medical industry. Expertise in medical terminology, insurance processes, ICD-9 and CPT codes. Thorough and dependable Referral Coordinator with nine years of experience in medical. Efficient manager of high-volume multi-line telephone system averaging thirty to forty calls each day. Friendly retiree available for part time weekday, evening and holiday shifts. Working from home. Considered hardworking, punctual and driven. Reliable employee seeking Data Entry position. Offering excellent communication and good judgment.

Overview

16
16
years of professional experience

Work History

Referral Coordinator

Austin Heart
Austin, United States
02.2009 - 02.2017
  • Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
  • Called insurance companies to get precertification and other benefits information on behalf of patients.
  • Coordinated with medical staff and patients to find cost-effective options for services.
  • Scheduled appointments with specialists on behalf of clients.
  • Trained five staff on referral and intake process

Medical Unit Secretary

Marshall Medical Center
Guntersville, AL
11.2000 - 09.2008
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
  • Managed over 40 telephone calls to offer office information, answer questions and direct calls to staff.
  • Received and routed laboratory results to correct clinical staff members.

Education

Certificate of Completion -

Wallace State Community College - Hanceville
Hanceville, AL
11.2000

Skills

  • Multi-line telephone operation
  • Notetaking and documentation
  • Insurance coding (ICD-9 and CPT)
  • Insurance Verification
  • Appointment Reminders
  • Appointment Scheduling
  • Pre-authorizations
  • Google Suite
  • Medical terminology
  • Written and verbal communication
  • Attention to Detail

Crochet, put puzzles together

I crochet afghans for Hospice. I put puzzles together as a past time at home.

Timeline

Referral Coordinator

Austin Heart
02.2009 - 02.2017

Medical Unit Secretary

Marshall Medical Center
11.2000 - 09.2008

Certificate of Completion -

Wallace State Community College - Hanceville

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