LINDA E. BLOOMFIELD
Farmington Hills,Michigan
Summary
Detail-oriented Corporate Travel Agent adept at managing complex corporate travel plans spanning domestic and international destinations. Well-versed in airline, hotel and car rental policies and procedures. Navigates complex world of fees, transactions and regulations with practiced ease.
Overview
20
20
years of professional experience
Work History
Leisure Travel Agent
American Express Gbt
Virtual , Michigan
07.2021 - Current
- Responded to clients' questions, issues and complaints and implemented appropriate solutions.
- Arranged travel accommodations for groups, couples, executives and special needs clients.
Corporate Travel Agent
American Express GBT
Farmington Hills, MI
06.2003 - 08.2020
- Clearly and accurately communicates details
- Responded to clients' questions, issues, and complaints and implemented appropriate solutions.
- Exceeding client expectations
- Exceeding goals/calls over 30 calls per hour with a quality experience
- Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
- Clearly and accurately communicates protocols
- Manged over 3000 accounts with 3 different software
Corporate Travel Consultant
Livonia Travel
Livonia, MI
01.2002 - 06.2003
- Saved 10-20% on overall travel costs
- Informing client of products and services to best meet needs
- Provided exemplary customer service to new and existing clients.
- Excellent listening and research skills
- Responded to clients' questions, issues and complaints and implemented appropriate solutions.
Education
Associate Degree - Business
Henry Ford College
Dearborn, MISkills
- Customer support and assistance
- Listening skills
- Creative solutions
- Team play
Timeline
Leisure Travel Agent
American Express Gbt
07.2021 - Current
Corporate Travel Agent
American Express GBT
06.2003 - 08.2020
Corporate Travel Consultant
Livonia Travel
01.2002 - 06.2003
Associate Degree - Business
Henry Ford College
Similar Profiles
Sunita JangraSunita Jangra
TRAVEL COUNSELLOR FLOATER TEAM at American Express GBTTRAVEL COUNSELLOR FLOATER TEAM at American Express GBT
Tina RakotondratsimbaTina Rakotondratsimba
Senior Business Travel Consultant at American Express GBTSenior Business Travel Consultant at American Express GBT
Swati MalikSwati Malik
Senior Travel Manager at American Express (GBT) United NationsSenior Travel Manager at American Express (GBT) United Nations
Clyde SmithClyde Smith
Team Leader, MI, PTC, OBT at American Express GBTTeam Leader, MI, PTC, OBT at American Express GBT
Ryan BrownRyan Brown
Checkout Advocate at TargetCheckout Advocate at Target