Linda S. Leonard
San Francisco,CA
Summary
Organized and adaptable administrative analyst with a robust background in managing concurrent projects. Known for strong proofreading and customer service skills, effectively facilitating communication between staff and students to support educational success.
Overview
25
25
years of professional experience
Work History
Senior Clerk/Typist
SFUSD, Wallenberg High School
01.2020 - Current
- Evaluated and adjusted budget allocations for high school operations to optimize resource utilization.
- Oversaw multiple projects concurrently, prioritizing tasks to guarantee timely completion of all operational procedures; i.e., payroll, purchasing, invoice management and expense reimbursement.
- Facilitated comprehensive support for colleagues within our school and acted as liaison between site staff and SFUSD Central Office personnel.
- Ensured strict confidentiality of sensitive information, safeguarding student and staff data from unauthorized access.
- Ensured accuracy of documentation and written communication through diligent proofreading and verification of data before submission.
- Delivered exceptional customer service to current and potential students and their families by addressing inquiries with promptness and professionalism.
- Conducted thorough checks on finalized documents to maintain high standards of spelling, grammar, punctuation, and format.
- Engaged with the general public through phone and in-person interactions at the to provide assistance and troubleshoot concerns.
- Provided welcoming and supporting environment with students, faculty, staff, and families.
- Reliably met and exceeded established performance benchmarks and deadlines.
- Reviewed and integrated organizational policies and procedures, both existing and new, into daily operations to uphold compliance standards.
Administrative Analyst/Specialist II
San Francisco State University: Graduate Philosophy Program
10.2017 - 01.2020
- Assessed program data to facilitate student advancement through a challenging master's degree program.
- Created and upheld detailed databases to accurately track student progress and validate compliance with institutional procedures.
- Orchestrated communication between faculty, students, and administration to enhance process efficiency.
- Streamlined program logistics processes to guarantee punctual delivery of resources while maintaining alignment with academic schedules.
Administrative Analyst/Specialist
San Francisco State University, Division of Graduate Studies
01.2007 - 10.2017
- Evaluated and monitored graduate program data to uncover trends and enhance strategic decision-making.
- Ensured adherence to university protocols to promote graduate student and program success.
- Facilitated and streamlined application processes to improve candidate experiences and support institutional goals.
- Coordinated all facets of staff and administrative travel to ensure seamless logistics and compliance with travel policies.
- Executed detailed logistical planning for annual division events, ensuring successful execution of the SFSU Graduate Research and Creative Works Showcase and the statewide CSU Research and Thesis Competition.
- Maintained thorough and detailed records of all graduate school policies to support council operations and decision-making.
- Managed correspondence and organized meetings to streamline processes for the Dean of Graduate Studies.
Administrative Analyst/Specialist
San Francisco State University, Graduate Schools of Nursing
10.2001 - 09.2017
- Guided prospective students through application processes for undergraduate and graduate nursing programs.
- Reviewed and assessed application portfolios for various graduate nursing programs to facilitate candidate selection.
- Guided completion of graduate nursing school requirements to ensure academic excellence.
- Developed and executed plans for program informational and student orientation events, ensuring comprehensive information delivery.
- Maintained and organized the Graduate Dean of Nursing's calendar, ensuring timely and effective scheduling of meetings and events.
Education
Bachelor of Arts - Humanities
San Francisco State University
San Francisco, CASkills
- Clear document presentation
- Meticulous attention to detail
- Proficient in customer relations
- Data storage management
- Efficient learning of new software
- Strong rapport with colleagues and students
Languages
Spanish
Limited Working
Timeline
Senior Clerk/Typist
SFUSD, Wallenberg High School
01.2020 - Current
Administrative Analyst/Specialist II
San Francisco State University: Graduate Philosophy Program
10.2017 - 01.2020
Administrative Analyst/Specialist
San Francisco State University, Division of Graduate Studies
01.2007 - 10.2017
Administrative Analyst/Specialist
San Francisco State University, Graduate Schools of Nursing
10.2001 - 09.2017
Bachelor of Arts - Humanities
San Francisco State University