Summary
Overview
Work History
Education
Skills
Timeline
Generic

Linda Pine

Bullard,TX

Summary

Dynamic Patient Representative with extensive experience at Christus Trinity Clinic, adept at efficient documentation management and ensuring confidentiality compliance. Proven ability to coordinate appointments and manage client registrations while maintaining composure in high-pressure situations. Committed to enhancing patient care through accurate clinical data entry and exceptional communication skills.

Overview

14
14
years of professional experience

Work History

Patient Representative

Christus Trinity Clinic
10.2016 - Current
  • Verified any changes or data updates to patient records and checked insurance information at each appointment.
  • Informed patients of excessive wait times.
  • Scheduled appointments for patients and placed reminder calls 48 hours before office visits
  • Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.

Patient Service Representative

Christus Mother Frances Hospital
06.2013 - 11.2015
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Assisted clients with health related billing issues in billing call center.

Patient Representative

Christus Health Emergency Room Jacksonville
08.2011 - 06.2013
  • Verified any changes or data updates to patient records and checked insurance information at each appointment.
  • Informed patients of excessive wait times and offered to reschedule appointments.
  • Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.
  • Stayed calm under pressure to and successfully dealt with difficult situations.

Education

High School Diploma -

Palestine High School
Palestine
05-1981

Skills

  • Efficient documentation management
  • Accurate clinical data entry
  • Appointment coordination
  • Confidentiality compliance in healthcare
  • Client registration management
  • Patient care expertise

Timeline

Patient Representative

Christus Trinity Clinic
10.2016 - Current

Patient Service Representative

Christus Mother Frances Hospital
06.2013 - 11.2015

Patient Representative

Christus Health Emergency Room Jacksonville
08.2011 - 06.2013

High School Diploma -

Palestine High School
Linda Pine