Linda Pine
Bullard,TX
Summary
Dynamic Patient Representative with extensive experience at Christus Trinity Clinic, adept at efficient documentation management and ensuring confidentiality compliance. Proven ability to coordinate appointments and manage client registrations while maintaining composure in high-pressure situations. Committed to enhancing patient care through accurate clinical data entry and exceptional communication skills.
Overview
14
14
years of professional experience
Work History
Patient Representative
Christus Trinity Clinic
10.2016 - Current
- Verified any changes or data updates to patient records and checked insurance information at each appointment.
- Informed patients of excessive wait times.
- Scheduled appointments for patients and placed reminder calls 48 hours before office visits
- Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.
Patient Service Representative
Christus Mother Frances Hospital
06.2013 - 11.2015
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Assisted clients with health related billing issues in billing call center.
Patient Representative
Christus Health Emergency Room Jacksonville
08.2011 - 06.2013
- Verified any changes or data updates to patient records and checked insurance information at each appointment.
- Informed patients of excessive wait times and offered to reschedule appointments.
- Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.
- Stayed calm under pressure to and successfully dealt with difficult situations.
Education
High School Diploma -
Palestine High School
Palestine05-1981
Skills
- Efficient documentation management
- Accurate clinical data entry
- Appointment coordination
- Confidentiality compliance in healthcare
- Client registration management
- Patient care expertise
Timeline
Patient Representative
Christus Trinity Clinic
10.2016 - Current
Patient Service Representative
Christus Mother Frances Hospital
06.2013 - 11.2015
Patient Representative
Christus Health Emergency Room Jacksonville
08.2011 - 06.2013
High School Diploma -
Palestine High School
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