Lindsay Albert
Largo, FL, United States, 33770,FL
Summary
Dedicated emergency response professional with a background in management and extensive experience in customer-facing roles. Proven success in enhancing customer satisfaction and operational efficiency in fast-paced environments like Guppy's on the Beach. Skilled in MS Office, effective communication, multitasking, and team leadership. Known for driving successful transactions, negotiation, and conflict resolution to ensure operational success and community well-being. Passionate about serving the public and contributing to the success of businesses and communities in the Tampa Bay area.
Overview
6
6
years of professional experience
1
1
Certification
Work History
911 Emergency Dispatcher
Largo Police Department
12.2024 - Current
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Directed responders using assigned mapping systems for timely emergency attendance.
- Read system maps and caller information, and documented details in system.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
Real Estate Agent
Plumlee Gulf Beach Realty
07.2020 - Current
- Licensed real estate agent with 7 years of experience in the industry
- Proven track record of successfully completing transactions for both buyers and sellers
- Proficient in a variety of computer software, including MLS, Word, Excel, and PowerPoint
- Self-motivated and able to work independently as well as collaboratively within a team
Restaurant Manager
Guppy’s on the Beach
07.2019 - 10.2024
- Managed all daily operations of a full service restaurant, including hiring, scheduling, training, motivating team to stay focused And give good service, open & closing of restaurant, verifying funds are correct and in order, etc.
- Developed and maintained relationships with vendors to ensure quality of ingredients and to maintain cost control
- Monitored performance of staff and regularly evaluated employees to ensure customer service standards were met
- Keeping guests happy and satisfied while also dealing with any complaints or concerns.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Education
Associate of Science - Fitness/Management
Columbus State
Columbus, OH06-2007
Business
West High School
Columbus, OH06-2003
Skills
- Team member support
- Food inspection
- Supply Restocking
- Client engagement strategies
- Point of sale operation
- Guest Relations Management
- Liquor, wine, and food service
- Situational awareness
- Police and fire procedures
- Computer-aided dispatching
- Works Well Under Pressure
- Teamwork and collaboration
Certification
- Real Estate License with DBPR
- First Aid/CPR Certified
- Serve Safe Manager
Timeline
911 Emergency Dispatcher
Largo Police Department
12.2024 - Current
Real Estate Agent
Plumlee Gulf Beach Realty
07.2020 - Current
Restaurant Manager
Guppy’s on the Beach
07.2019 - 10.2024
Associate of Science - Fitness/Management
Columbus State
Business
West High School
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