Daiana Herman
Flintville,TN
Overview
15
15
years of professional experience
Work History
911 Emergency Dispatcher
City of Fayetteville
Fayetteville, TN
10.2021 - Current
- Maintained contact with field units via radio, providing directions and assistance as needed.
- Identified priority calls based on severity of situation, urgency, or special circumstances.
- Received incoming calls from the public and determined the nature of the emergency.
- Acted calmly and professionally under pressure while making decisions in high stress situations.
Attendance Clerk
Warren County High School
McMinnville, TN
08.2017 - 08.2021
- Prepared reports on absenteeism trends for management review and action planning purposes.
- Managed confidential files containing sensitive information related to students attendance records.
Cherry Picker Operator
Federal Mogul
Smyrna, TN
01.2015 - 08.2017
- Managed inventory levels accurately by keeping track of items moved with the cherry picker truck.
- Operated cherry picker to move, locate, relocate, and stack material in warehouse.
Commercial Cleaner
Anago of Nashville
Nashville, TN
03.2010 - 01.2015
- Washed windows, walls, and ceilings to ensure a clean environment for customers.
- Highly experienced and reliable commercial cleaner with 5+ years of experience in maintaining a clean and hygienic environment. Proven ability to perform various cleaning tasks efficiently and effectively, including dusting, mopping, and disinfecting.
Education
High School Diploma -
Marshall County High School
Lewisburg, TN05-2008
Skills
- Emergency response
- Radio communication
- Call triage
- Incident reporting
- Data entry
- Crisis management
- Attention to detail
- Team collaboration
- Stress management
- Multitasking and prioritization
- Emergency medical instruction
- Works Well Under Pressure
- Verbal and written communication
- Basic life support
Timeline
911 Emergency Dispatcher
City of Fayetteville
10.2021 - Current
Attendance Clerk
Warren County High School
08.2017 - 08.2021
Cherry Picker Operator
Federal Mogul
01.2015 - 08.2017
Commercial Cleaner
Anago of Nashville
03.2010 - 01.2015
High School Diploma -
Marshall County High School
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