Lindsay Boyd
Temple Hills,MD
Summary
Knowledgeable support professional with experience assisting teachers in classrooms, between classes and during field trips. Devoted to student learning and safety. Always ready to step in and help with any need.
Overview
12
12
years of professional experience
Work History
Teleservice Representative
Kaiser Permanente
Remote
11.2023 - Current
- Provides facility and provider information
- Provides laboratory results, makes and cancels appointments
- Transfers members to Advice Nurses, Intakes information from members and composes messages for providers.
Paraprofessional
Prince George's County Public Schools
Prince George's County, MD
02.2023 - Current
- Assigned to assist one or more teachers on a regular or as required basis in the planning and conducting of appropriate programs to reinforce the teacher's initial instructions.
Treatment Coordinator
Calvert Smiles Dentistry
Dunkirk, MD
07.2019 - 12.2022
- Observed and monitored patient vital signs including pulse, blood pressure, and respiration
- Administered medication and provided post-op instruction
- Chairside Assistance for inventory, required supplies and exams
- Responsible for adequately stocking all procedure rooms
- Scheduled appointments, answered patient questions, treatment planning, provided insurance breakdowns, posted insurance payments, reviewed aging accounts, processed billing, reply to emails and other office tasks as needed.
Service Advisor
Chaney Tire and Auto
Clinton, MD
12.2014 - 04.2019
- Responsible for greeting customers, listening to requests, scheduling appointments, providing service estimates
- Conduct insurance verifications for accurate estimates
- Schedule and complete inspections, and test drive vehicles, coordinate and manage the schedule for truck drivers to ensure products and goods are picked up and delivered in a timely manner
- This included tires, car parts and vehicle's getting transferred.
Office Manager
The Dental Institute
Bethesda, MD
01.2014 - 09.2014
- Responsibilities included scheduling appointments, treatment planning, insurance breakdowns, posting insurance payments, aging reports, billing, handle emails and faxes, greeting, and general office tasks, as well as managing patient flow throughout day.
Front Desk and Billing Coordinator
Fenton Family Dental
Clinton, MD
02.2012 - 01.2014
- Responsible for all front desk activity, billing, insurance processing, developing treatment plans, predetermination of benefits, posting personal and insurance payments.
Education
Bachelor of Science in Alternative Medicine -
Everglades University
10-2026
Skills
- Customer service
- Cash register
- Cash handling
- Typing
- Retail sales
- Supervising experience
- Leadership
- Help desk
- HIPAA
- Vital signs
- Serving
- POS
- Call Handling
- Computer Skills
- Customer Service
- Data Entry
- Customer Engagement
- Verbal and Written Communication
- Professional Communication
Timeline
Teleservice Representative
Kaiser Permanente
11.2023 - Current
Paraprofessional
Prince George's County Public Schools
02.2023 - Current
Treatment Coordinator
Calvert Smiles Dentistry
07.2019 - 12.2022
Service Advisor
Chaney Tire and Auto
12.2014 - 04.2019
Office Manager
The Dental Institute
01.2014 - 09.2014
Front Desk and Billing Coordinator
Fenton Family Dental
02.2012 - 01.2014
Bachelor of Science in Alternative Medicine -
Everglades University