Lindsay Brenner
East Hartford,CT
Overview
4
4
years of professional experience
Work History
Customer Service and Sales Representative
Safe Home Security
Middletown, CT
01.2022 - 01.2023
- Managed a high volume of inbound calls, resolving customer issues with speed and accuracy.
- Assessed customer needs and coordinated service solutions across multiple departments.
- Maintained detailed documentation to ensure proper follow-up and service delivery.
- Consistently met performance expectations in a fast paced, metrics driven environment.
Flight Attendant
Avelo Airlines
New Haven, CT
01.2023 - 01.2025
- Coordinated real time travel logistics, including passenger transitions, delays, and schedule disruptions.
- Managed high pressure situations involving itinerary changes, customer concerns, and operational challenges.
- Delivered clear, professional communication to diverse passengers regarding travel procedures and updates.
- Maintained strict adherence to safety, compliance, and documentation standards.
- Collaborated with crew to resolve issues efficiently and ensure seamless travel experiences.
Video Bank Teller
Ellafi Federal Credit Union
Middletown, CT
01.2025 - 01.2026
- Handled high volume inbound video and chat interactions, resolving complex client inquiries in real time.
- Navigated multiple systems simultaneously to process transactions and maintain accurate records.
- Verified identities and ensured compliance with financial regulations and internal procedures.
- De-escalated frustrated clients and delivered solution-oriented support, improving satisfaction and efficiency.
Timeline
Video Bank Teller
Ellafi Federal Credit Union
01.2025 - 01.2026
Flight Attendant
Avelo Airlines
01.2023 - 01.2025
Customer Service and Sales Representative
Safe Home Security
01.2022 - 01.2023