Lindsay Brown
Lancaster
Summary
Resourceful event coordinator with over 10 years of experience in managing banquet operations. Expertise in schedule coordination, staff training, and quality assurance, delivering exceptional guest satisfaction and operational efficiency.
Overview
11
11
years of professional experience
Work History
Banquet Manager/Wedding Coordinator
Stange Event Services LLC
Lancaster, OH
06.2015 - Current
- Led banquet operations, ensuring seamless execution of events from planning to completion.
- Managed staff scheduling and training, optimizing team performance and service quality.
- Developed and implemented event layouts, enhancing guest experience and operational efficiency.
- Coordinated with vendors to secure supplies, maintaining quality standards and cost control.
- Oversaw compliance with health and safety regulations, ensuring a safe environment for guests and staff.
- Analyzed feedback to refine service offerings, driving continuous improvement in guest satisfaction scores.
- Delegated tasks to staff members to maximize production under tight deadlines.
- Coordinated with vendors to provide seamless event experiences, from setup to teardown.
- Interpreted instructions to schedule and set up events to client specifications.
- Supervised and mentored kitchen and serving staff.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Trained new hires on company policies, procedures, and service standards, fostering a cohesive team environment.
- Liaised with catering department about event changes and implemented requested adjustments.
- Oversaw inventory control processes to minimize discrepancies and enhance accuracy.
- Analyzed inventory trends to forecast demand and inform purchasing decisions effectively.
- Created and updated regular inventory reports and records.
- Developed and maintained strong vendor relationships to enhance procurement efficiency and reliability.
- Managed supplier performance by conducting regular reviews of product quality issues, delivery timeliness, and overall vendor relations.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Managed order processing and fulfillment to ensure timely delivery of products.
Education
High School Diploma -
Homeschooling
Lancaster, OHSkills
- Leadership qualities
- Venue coordination
- Team management
- Staff leadership
- Guest experience management
- Staff training
- Quality assurance
- Dietary restriction compliance
- Schedule coordination
Timeline
Banquet Manager/Wedding Coordinator
Stange Event Services LLC
06.2015 - Current
High School Diploma -
Homeschooling