Lindsay Burch
Bowling Green,KY
Summary
Accomplished Office Manager with a proven track record at Priceless IGA, enhancing team productivity and financial accuracy through effective office management and organizational skills. Expert in customer service and office administration, I have significantly improved client satisfaction and operational efficiency. Skilled in billing and employee training, my approach has always been to exceed expectations by leveraging both hard and soft skills.
Overview
7
7
years of professional experience
Work History
Office Manager
Priceless IGA
Bowling Green, KY
01.2011 - 01.2015
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Floor Supervisor
Kroger
Bowling Green, KY
09.2007 - 01.2011
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Boosted sales through effective merchandising strategies and attention to product placement on the floor.
Education
Greenwood High School
Bowling Green, KY05.2009
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Billing
- Scheduling and calendar management
- Payroll Processing
- Scheduling
- Employee Training
- Computer Skills
Timeline
Office Manager
Priceless IGA
01.2011 - 01.2015
Floor Supervisor
Kroger
09.2007 - 01.2011
Greenwood High School