Lindsay Charles Pierre
Summary
Experienced Executive Assistant with over 4+ years of experience supporting senior leadership by managing office operations and coordinating events. Recognized for improving workflows, enhancing communication, and driving efficiency within the organization. Proficient in project planning, budget management, and team collaboration. A goal-oriented and solutions-focused professional with a proactive approach, dedicated to enhancing executive effectiveness and organizational efficiency. Medical Billing and Coding student completing CPC (AAPC) coursework with training in CPT, ICD-10-CM, and HCPCS coding and healthcare documentation.
Overview
8
8
years of professional experience
Work History
Executive Assistant/ Office Administrator
Institute for Healthcare Improvement
Boston, MA
07.2022 - 06.2025
- Efficiently managed office operations and projects, including inventory management, expense tracking, and budget reporting.
- Provided comprehensive executive support for the Vice President of Education, including managing multiple calendars, coordinating travel, and preparing travel documents and presentation materials.
- Board Liaison for the Certification Board for Professionals in Patient Safety, responsible for minute-taking and maintaining board materials.
- Organized invoices, vendor files, and office supplies procurement to ensure seamless daily operations.
- Assisted in facilities management initiatives, contributing to the upkeep and functionality of the office environment.
- Established connections with external vendors, negotiated contracts, and supervised shipments for international events.
- Supported as a Team leader at the National Forum annual event, driving a positive customer experience for over three thousand attendees, and implemented new strategies to increase employee participation.
Executive Assistant
Greenbox Capital
Miami, Florida
03.2021 - 12.2021
- Managed the CEO's calendar, appointments, and travel arrangements.
- Collaborated with HR and IT to ensure a smooth onboarding process for new employees.
- Planned and executed networking events, cultivating a positive and cohesive organizational culture.
- Implemented and negotiated health insurance benefits policy for employees.
- Coordinated high-stakes meetings, enhancing stakeholder engagement.
- Implemented project tracking tools, improving team collaboration.
- Trained new staff, fostering a culture of excellence and efficiency.
- Handled confidential information with utmost discretion and integrity.
- Developed comprehensive reports, aiding strategic decision-making.
- Executed event planning, increasing client engagement by 40%.
- Facilitated communication across departments, improving workflow.
Office Administrator
Omega Healthcare
Boca Raton, Florida
09.2020 - 03.2021
- Managed all correspondence at the site, maintaining efficient communication channels.
- Managed international shipments to multiple healthcare facilities.
- Maintained accurate record-keeping and provided timely information to support HR functions.
- Implemented filing systems, reducing document retrieval time by 50%.
- Maintained office supplies, optimizing inventory and reducing costs.
- Provided exceptional customer service, enhancing client satisfaction rates.
- Utilized software tools, improving data management and reporting.
- Streamlined office operations, boosting efficiency by 30%.
Brand Sales Associate
Old Navy
Coral Springs, Florida
08.2017 - 03.2019
- Provided excellent customer service by greeting, assisting, and engaging with customers in a friendly and approachable manner.
- Followed the point-of-sale (POS) system efficiently to process customer transactions, including cash, credit/debit cards, and gift cards.
- Supported the operation team with visual merchandising to ensure effective product displays and a clean, organized, and well-stocked store.
- Utilized CRM tools to track customer preferences and drive personalized sales.
- Resolved customer inquiries swiftly, enhancing satisfaction and loyalty.
- Analyzed sales data to identify trends, optimizing inventory management.
Education
Bachelor of Science - Health Services in Business Administration, Minor in Information System
Florida Atlantic University
Boca Raton, FL01.2020
Medical Billing & Coding Certificate | CPC (AAPC) - Health Information Management
Westfield State University
Westfield, MA05-2026
Skills
- Travel arrangements and negotiation
- Proficiency in Microsoft Office Suite
- Problem-solving and critical thinking
- Calendar management
- Project management
- Meeting/ Event coordination
- Team leadership
- Customer Service
- HIPAA compliance
- Inpatient records coding
- Medical software applications
- Medical Coding (CPT, ICD-10-CM, HCPCS Level II)
- Insurance Claims Processing
- Medical Billing & Reimbursements
- Medical Terminology
LANGUAGES
French
Haitian Creole
Timeline
Executive Assistant/ Office Administrator
Institute for Healthcare Improvement
07.2022 - 06.2025
Executive Assistant
Greenbox Capital
03.2021 - 12.2021
Office Administrator
Omega Healthcare
09.2020 - 03.2021
Brand Sales Associate
Old Navy
08.2017 - 03.2019
Bachelor of Science - Health Services in Business Administration, Minor in Information System
Florida Atlantic University
Medical Billing & Coding Certificate | CPC (AAPC) - Health Information Management
Westfield State University