Enhanced customer experience and branch culture by partnering with Branch Manager to cultivate a welcoming and dynamic environment for clients and employees alike.
Strengthened compliance through precise management of cash operations, rigorous adherence to bank policies, and continuous support of audit processes to uphold regulatory standards.
Advanced customer empowerment and team alignment by promoting self-service banking tools to expand accessibility, and by regularly reviewing updated procedures for staff to foster cohesive teamwork and operational consistency.
Server, Bartender, Barback, Host
New Sheridan Chop House
Telluride, CO
06.2023 - 04.2025
Delivered high-level service in a fast-paced fine dining setting, balancing side work and managing multiple tables, or fulfilling bar tickets whilst serving bar guests, all while ensuring exceptional guest experiences.
Supported smooth operations by mastering multiple front-of-house roles, including hosting, food running, and bar prep-stepping in during peak hours to boost team efficiency and service flow.
Assistant Manager and Bartender
Bon Vivant
Telluride, CO
11.2021 - 04.2025
Oversaw key financial operations by managing daily tip reconciliation, processing change orders, and supervising multiple cash drawers to ensure accuracy in a high-volume environment.
Led operational and strategic initiatives by driving cocktail menu updates, developing promotional ideas, crafting internal communications, and facilitating staff meetings.
Delivered exceptional bar service and shift execution by crafting cocktails for both bar patrons and servers, managing bar setup and breakdown, and executing side work to maintain service standards throughout each shift.
Substitute Teacher, K-12
Burgundy Farm Country Day School
Alexandria, VA
03.2022 - 06.2022
Managed classroom behavior to maintain a positive learning environment.
Collaborated with regular teachers to understand lesson plans and objectives.
Assisted with classroom instruction, following lesson plans and providing additional support to students.