Dedicated professional with strong background helping with customer orders, cooking and store cleanliness. Tirelessly completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills.
Overview
23
23
years of professional experience
Work History
Deli Team Lead
Scittinos
Catonsville, Maryland
06.2021 - 11.2022
Assisted in the training and development of new deli team members.
Audited cash register transactions at the end of each shift to balance out tills.
Maintained accurate records of sales transactions, product usage, pricing.
Answering phones,taking orders.
Food prepping
Caterings orders
Provided guidance to ensure compliance with food safety regulations.
Managed daily operations, including product ordering and inventory control.
Reviewed complaints from customers regarding food quality or service issues.
Monitored performance of all deli team members to ensure accuracy and quality standards were met.
Followed recipes and customer requests to prepare meals.
Updated food displays, cases and other customer-facing areas to increase sales of special items.
Sliced meats and cheeses and weighed deli items for customers.
Documented and entered special orders for event catering and party trays.
Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
Provided customers with fresh product and correct portion size to minimize shrink.
Responded to customer questions regarding product availability.
Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
Customer Service Cashier
MC Caterers
07.1999 - 10.2015
Answered incoming phone calls from customers regarding product availability or store locations
Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.