Amy Diebold
Chiloquin ,Oregon
Work History
Deli Team Lead
Crater Lake Junction Travel Center
Chiloquin
08 2021 - 07 2024
- Collaborated with store managers to implement promotional strategies resulting in increased sales.
- Monitored inventory levels closely to prevent stockouts while minimizing excess waste from expired products.
- Streamlined inventory management for reduced wastage and improved product availability.
- Implemented cost-saving measures through effective scheduling and resource allocation.
- Utilized strong communication skills to resolve customer complaints promptly, maintaining positive relationships.
- Enhanced customer satisfaction by ensuring timely and efficient service in the deli department.
- Established strong rapport with customers by delivering exceptional service consistently over time.
- Ensured compliance with federal, state, and local regulations regarding food safety and sanitation practices.
- Contributed to budget preparation by providing input on staffing needs, equipment upgrades, and other operational expenses.
- Assisted in menu planning and development, introducing innovative options for diverse clientele preferences.
- Trained new team members on proper food handling, sanitation, and safety procedures for a safer working environment.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Skills
- Food running
- Menu memorization
- Equipment monitoring
- Sales expertise
- Inventory oversight
- Interactive communication skills
- Equipment safety
- Cleanliness and sanitation
- Point of Sale proficiency
- Ordering procedures
- Cash Handling
- Cross-selling products and services
- Table setting knowledge
- Food preparation and safety
- Hospitality service expertise
- Food preparations
- Food sales and promotion
- Food safety standards
- Accurate money handling
Timeline
Deli Team Lead - Crater Lake Junction Travel Center
08 2021 - 07 2024