Lindsay Dooley

• Leads with heart to inspire greatness and build capabilities in others
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Coached partners in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Managed inventory control, cash control and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Developed new store location from ground up by hiring and training efficient team.
• Approved regular payroll submissions for employees.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
• Coached partners on product knowledge by using wide variety of training tools.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Lead quarterly Shift Supervisor Development Classes for entire district
• Worked at California State Capital teaching Senators about our labor practices
• Developed 4 shift supervisors into assistant store manager role
• SMT, Trained 7 Managers
• Lead Military Monday's in Sacramento Area
• Lead multiple successful community service projects impacting thousands of people through partnership with Loaves and Fishes, Meals on Wheels, SPCA, and Food Bank
• Dual store managed multiple times
• Partner Recognition
• Supports Peers
• Lead Hiring Fair to attract opportunity youth with SETA
• Origins Alumni
• Opened Evenings Store and hosted multiple events to attract new business offering
• Lead book club for district to break barriers, gain trust, and build capabilities

Modeled making memorable experiences for customers, ensure delivery of high-quality products in a clean, safe and welcoming store and confidently run shifts that create the Starbucks Experience for customers and partners.