Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lindsay Folkes

Brookwood,AL

Summary

Experience in ensuring that dining areas and eating establishments are run in a clean environment. I provide an enjoyable dining experience by providing guests with everything they need. I am a hardworking associate bringing skills in customer service and maintaining smooth service. I am an efficient server known for productivity and ability to complete tasks swiftly. I specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. I excel in communication, adaptability, and teamwork.

Overview

6
6
years of professional experience

Work History

Server

Jack Browns
Tuscaloosa, USA
10.2023 - Current
  • Provided excellent customer service, managing multiple tables, and ensuring a positive dining experience.
  • Collaborated with kitchen staff for timely, accurate food delivery.
  • Maintained cleanliness, and resolved customer complaints quickly.
  • Upsold menu items, trained new staff, and handled cash transactions accurately.

Deli worker

Publix
Northport, USA
05.2021 - 11.2023
  • Provided outstanding guest service by greeting customers, suggesting menu items, efficiently making sandwiches, slicing meats and cheeses, and completing sales.
  • Prepared specialty salads, side dishes, and other food products.
  • Filled and maintained store displays and cases to ensure prompt service for walk-up customers.

Server

Baumhowers
Tuscaloosa, USA
09.2022 - 01.2023
  • Prepared restaurant tables by sanitizing and setting the tables with plates and silverware.
  • Greeted customers upon entrance and took or served their orders.
  • Answered questions and upsold items on the menu.
  • Made recommendations on the restaurant's menu, as well as provided premier customer service toward complaints or problems.
  • Issued bills and accepted payments.

Crew Member

Dairy Queen
Alabaster, USA
06.2019 - 06.2020
  • Taught new employees important procedures, and trained them.
  • Handled unhappy customers, and performed customer service.
  • Prepared beverages such as ice cream, smoothies, and milkshakes according to company standards.
  • Satisfied customers by delivering speedy, quick service.

Education

Bachelor of Arts - Film And Video Production

The University of Alabama
Tuscaloosa, AL
12-2024

Skills

  • Time management
  • Customer service
  • Food safety
  • Training and development
  • Flexible schedule
  • Attention to detail

References

References available upon request.

Timeline

Server

Jack Browns
10.2023 - Current

Server

Baumhowers
09.2022 - 01.2023

Deli worker

Publix
05.2021 - 11.2023

Crew Member

Dairy Queen
06.2019 - 06.2020

Bachelor of Arts - Film And Video Production

The University of Alabama

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Lindsay Folkes