Lindsay Gunderman
Black Pelican Greenbrier
Chesapeake,VA
1
Language
1
Certification
7
years of professional experience
Patient and empathetic preschool teacher assistant with 2+ total years of experience supporting children and adolescents in child-centered settings. Adaptable B.S. in Psychology graduate with strong skills in active listening, behavioral observation, and written communication. Passionate about child development and mental health advocacy. CPR/AED/First Aid and Mental Health First Aid certified.
Work History
Hostess/Server/Caterer
4 Years 8 Months- Greeted, seated and served guests, ensuring prompt and friendly service in a busy dining environment.
- Resolved guest inquiries and complaints promptly, maintaining positive dining experiences during high-pressure situations.
- Coordinated phone call operations for restaurant, providing detailed information, processing to-go orders, and organizing reservations and events seamlessly.
- Initiated the sale of store merchandise and gift receipts.
- Executed cash and credit card transactions while ensuring accurate cash drawer reconciliation at shift conclusion.
- Documented and reported all expenses, revenues, and earnings generated during each shift.
- Orchestrated organizational catering for multiple large-scale events accommodating hundreds of attendees.
- Mastered effective time management, conflict resolution, and team building techniques to foster a productive work environment.
Youth Development School Age Counselor
3 Months- Supervised after-school daycare services for approximately 50 children in grades K-5.
- Maintained accurate records of children's arrival and departure times to ensure safety and accountability.
- Facilitated and directed age-appropriate learning activities tailored to each group of children.
- Orchestrated daily preparation and distribution of balanced meals for children.
- Implemented engaging activities to instill and reinforce core values of respect, responsibility, honesty, and caring among children.
- Supported children's academic progress by assisting with homework assignments when required.
- Oversaw children's participation in indoor and outdoor physical activities.
On-Site Stay and Play Attendant and Party Host
1 Year 2 Months- Oversaw childcare services for approximately 100 children, ranging from 6 weeks to 10 years old.
- Facilitated engaging birthday celebrations for children while delivering exceptional service to parents.
- Taught and encouraged children to practice good behavior and habits
- Executed thorough cleaning and upkeep of childcare and party rooms before, during, and after shifts to support operational efficiency.
- Administered first aid to children with minor injuries as required.
- Managed operation of technology systems to ensure seamless workflow.
Education
Bachelor of Science - Psychology, Sociology
- cum laude graduate
Skills
Customer service
Order taking
Food and beverage service
Event catering
Conflict resolution
Microsoft Office Suite
Cash handling
POS systems
Recordkeeping
Phone etiquette
Certification
- CPR/AED/First Aid certified by American Red Cross, expires 2028
- Mental Health First Aid certified by National Council for Mental Wellbeing, expires 2029
LANGUAGE SKILLS
Spanish
Elementary
Timeline
Youth Development School Age Counselor
YMCA of Greater Richmond
02.2024 - 05.2024Read More
Hostess/Server/Caterer
Black Pelican Greenbrier
02.2021 - 10.2025Read More
On-Site Stay and Play Attendant and Party Host
YMCA of South Hampton Roads
01.2019 - 03.2020Read More
Virginia Commonwealth University (VCU)
Bachelor of Science from Psychology, Sociology
Read More