Lindsay Hammond
Brewer,ME
Summary
Dynamic Director highly successful in producing evidence based outcomes within organizations.
Strong leader and analytical problem solver with a passion for identifying areas of improvement within an organization to positively impact company success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Director of Relationships
GT Independence
07.2023 - Current
- Serve as liaison for GT departments to ensure good communication and contract expectations are achieved
- Coordinates and facilitates activities with appropriate departments to ensure that strategic growth goals are obtained
- Driving enrollments to achieve company growth goals within existing contracts through conducting presentations, and meetings with case managers, external stakeholders and participants
- Supporting the Directors of Business Development in new opportunities within the market
- Developing and strengthening relationships with decision makers, contract holders, advocates and legislative stakeholders
Administrator
Penobscot Nation
10.2019 - 07.2023
- Guaranteed compliance with Maine Residential Care Facility licensing guidelines
- Assessed policies and procedures for quality assurance and implement corrective action plans
- Developed new policies and procedures for more comprehensive care and risk mitigation
- Provided management, mentorship, training development of all staff
- Coordinated logistics of all functions of resident service
- Conducted all scheduling to ensure the needs of the facility are met
- Oversaw licensing surveys, inspections and audits with state entities
- Oversaw the utilization of the fiscal budget
- Collaborated with outside entities for all care plan meetings, discharge planning and admissions
- Analyzed employee performance to deliver a standard of excellence in functional outcomes
Director of Social Services
Ross Manor
02.2018 - 09.2019
- Ensured facility meets industry, state and federal guidelines for social service department
- Oversaw patient care of care managers within the department
- Provided necessary training, development, hiring and termination of departmental members
- Oversaw the patient care of 45 or more patients to include discharge planning, barrier identification, placement and community resource management
- Provided crisis management and interviewing and counseling to patients and families
- Participate in policy analytics and quality assurance, providing improvement plans to increase safety of patient care
Medical Social Worker
NLEMMC
06.2017 - 02.2018
- Worked with medical teams, patients and families to implement effective discharge plans.
- Formulated strategies with interdisciplinary teams to provide comprehensive and continuous discharge planning
- Enhanced interdisciplinary team collaboration for optimal patient care through regular case conferences and communication.
- Provided emotional support to families and patients as they navigated serious life altering experiences
- Coordinated program referrals for community-based resources
- Pursued placement for medically and socially complex patients
- Provided resources to patients and families that have limited access to support services needed to reintegrate into the community successfully
- Oversaw the performance of administrative staff
- Participated in quality control in the delivery of care
- Acted as a liaison to advocate for patient rights and concerns
Education
Bachelor of Science - Mental Health And Human Services
University of Maine At Augusta
Augusta, ME05.2010
Skills
- Resourceful and Analytical
- Quality Standards
- Strategic Planning
- Change Implementation
- Policy and Program Development
- Service Utilization Improvements
Accomplishments
NLEMMC SPLASH AWARD 2018
Certification
Licensed Social Worker, 2021-Current
Licensed Social Worker-C, 2017-2021
MHRT/C, 2010
CRMA, Current
CPR/First Aid, Current
Timeline
Director of Relationships
GT Independence
07.2023 - Current
Administrator
Penobscot Nation
10.2019 - 07.2023
Director of Social Services
Ross Manor
02.2018 - 09.2019
Medical Social Worker
NLEMMC
06.2017 - 02.2018
Bachelor of Science - Mental Health And Human Services
University of Maine At Augusta