Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Lindsay Hedges

Plainfield,IN

Summary

Highly motivated and committed individual with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail- oriented professional looking to expand and share my knowledge and experience into a more remote role with 15 years of certified medical assistant experience as well as other cybersecurity-related certificates.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

OpenLoop Health
01.2023 - Current

Collected patient demographics and medical information, Fielded questions and communications between providers and patients, called patients with lab results and recommendations, input lab orders, prioritized and managed patient and provider requests, assessed patient conditions to determine next steps in evaluation, scheduled follow up or new patient appointments

Certified Medical Assistant

Union Health
01.2010 - 01.2023
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depletion.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Prepared and administered medications to alleviate patient symptoms.
  • Taught patients about medications, procedures and care plan instructions.
  • Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Arranged surgeries with a surgical center, confirming times with patients and preparing admission and consent forms.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Obtained pre- and post-treatment vital signs and weight.
  • Obtained all prescribed laboratory testing.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Tested and recorded blood glucose levels.
  • Collaborated with medical and administrative personnel to maintain a patient-focused, engaging and compassionate environment.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Ambulated, turned and positioned patients.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Completed clinical procedures and gathered patient data for interpretation by physician.

Certified Medical Assistant

Dr. Robert Chua
06.2008 - 01.2010
  • Performed EKGs
  • Gave IM or subcutaneous injections
  • assisted with refilling/calling in medications as well as scheduling appointments or procedures
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Filed and organized paper charts
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.


Education

Associate of Science - Cybersecurity

Ivy Tech Community College of Indiana
Terre Haute, IN
10.2021

Associate of Science - Medical Assisting

Ivy Tech Community College of Indiana
Terre Haute, IN
05.2008

Skills

Efficient and reliable team player

Verbal and written communication

Critical thinking and Good listening skills

Computer proficiency

Multitasking abilities

Project Management, Self-motivated professional

Electronic health records and Insurance claims

Monitoring patient progress, Chronic disease management

Point of care testing, Patient Scheduling

EMR / EHR, Medical billing and coding

CPR certified

Accomplishments

  • Recognized for outstanding dedication to patient care.
  • Employed with Union Health system for 11 years.
  • Certified in CPR and TB readings.
  • Academic Dean’s List in 2020,2021
  • 2020,2021 WiCyS Scholarship Award Recipient

Certification


  • CMA - Certified Medical Assistant (AAMA)

Timeline

Certified Medical Assistant

OpenLoop Health
01.2023 - Current

Certified Medical Assistant

Union Health
01.2010 - 01.2023

Certified Medical Assistant

Dr. Robert Chua
06.2008 - 01.2010

Associate of Science - Cybersecurity

Ivy Tech Community College of Indiana

Associate of Science - Medical Assisting

Ivy Tech Community College of Indiana
Lindsay Hedges