Lindsay Heyvaert
Bowling Green,KY
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
Work History
Inside Sales Representative
Vetoquinol Usa
06.2024 - Current
- Consult with current and potential customers in the Dallas, Fort Worth, and Oklahoma City Territories.
- Convert new business and maintain current customers remotely.
- Collaborate daily and assist 3 territory managers across 2 states.
- Utilize CRM software to track sales activities and manage client communications effectively.
- Produce inbound/outbound phone calls, making 20+ client calls a day.
- Obtain knowledge for 15+ products.
- Present products and services to customers after identifying their needs.
- Manage orders taken by phone, email or other methods.
Regional Agriculture Extension Agent
Kentucky State University
Bowling Green, KY
11.2022 - 05.2024
- Supported farmers in obtaining financial assistance for agricultural projects, contributing to the growth of local economies.
- Led workshops and seminars to educate farmers on new technologies and methods in agriculture, fostering innovation.
- Collaborated with producers to diagnose and prevent management and production problems.
- Collaborated with stakeholders to implement research-based solutions that enhance crop production and profitability.
- Coordinated outreach efforts to expand program visibility and engagement among target audiences across Kentucky's farming communities.
Equine Breeding Assistant
Toyon Ranch
Pilot Point, TX
07.2021 - 10.2022
- Conducted daily husbandry tasks for all horses on a 400+ acre ranch and maintain good animal welfare practices.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
- Managed a farrier appointments for 60 horses, 42 yearlings, 78 foals, and a handful of surrogate mares.
- Assisted in training young horses and employing gentle handling techniques tailored to their individual needs.
- Worked with ranch hands to clean stables and riding areas.
- Assisted managers in performing ranch tours for current and potential clients.
Student Animal Care Technician
Purdue University
West Lafayette, IN
04.2018 - 12.2020
- Performed animal husbandry tasks for teaching and research animals in the morning before school.
- Documented daily treatments and findings for all registered animals in the facility. These were collected weekly and processed through a record database.
- Assist veterinarian staff and principal investigators with animal handling, transportation, and treatments.
- Implemented enrichment programs to enhance animal well-being and reduce stress levels.
Education
Bachelors - Animal Sciences
Purdue University
West Lafayette, IN12-2020
Skills
- Customer service
- Sales proficiency
- Inbound and outbound calls
- Account management
- Networking and prospecting
- Positive attitude
- Teamwork and collaboration
Timeline
Inside Sales Representative
Vetoquinol Usa
06.2024 - Current
Regional Agriculture Extension Agent
Kentucky State University
11.2022 - 05.2024
Equine Breeding Assistant
Toyon Ranch
07.2021 - 10.2022
Student Animal Care Technician
Purdue University
04.2018 - 12.2020
Bachelors - Animal Sciences
Purdue University