Lindsay Horton
Burton,OH
Summary
Resourceful Office Manager with many years of experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration, and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, fast-paced and team-based atmospheres.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Manager
Chapin Landscapes
Novelty, Ohio
04.2024 - Current
- Managed and processed payroll, including calculating wages, bonuses, and deductions.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Onboarded new employees by inputting them into all systems and filed paperwork to ensure compliance with company policies.
- Managed daily office operations and ensured smooth workflow across departments.
- Maintained filing system for records, correspondence and other documents.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Customer Service Executive
United Stones International
Solon, USA
07.2022 - 04.2024
- Present, promote and sell products.
- Establish, develop, and maintain positive relationships with customers and fabricators.
- Organized delivery schedules based on customer location.
- Handle customer billing and invoicing.
- Prepare management with reports on customer needs.
Office Manager
AO OFFICE
Shaker Heights, USA
06.2021 - 05.2022
- Cultivate and maintain relationships with existing and new clients; followed up on leads resulting in 12 new memberships.
- Maintain inventory of supplies, ensuring client needs are met; manage office budget, tracking and ordering purchases; foster relationships with vendors, resulting in the maintenance/upkeep of overall space.
- Receiving and sorting invoices and billing, accomplishing an organized filing system.
- Developed social media marketing plan to increase potential client and client outreach.
Administrative Assistant
Paul Davis Restoration
Chagrin Falls, USA
01.2018 - 01.2019
- Provided a positive first impression of the company with all customers, trades and vendors.
- Maintained an organized filing system for all documentation and logged data entries in programs such as excel.
- Created reports that showed where business was coming from to pinpoint where the company needed more marketing.
Education
AA - Business Marketing
CUYAHOGA COMMUNITY COLLEGE
01.2021
Social Marketing Certification -
HOOTSUITE
01.2020
AAS - Sport and Exercise
CUYAHOGA COMMUNITY COLLEGE
01.2018
Skills
- Problem Solving
- Payroll Administration
- Office Management
- Accounts Receivable
- Employee Onboarding
- Workflow Optimization
- Communication
- Project Management
- Google Workspace
- Microsoft Office
- Quickbooks
- LMN
- SynkedUp
- Social Platforms
- Attention to Detail
Certification
Social Marketing Certification, Hootsuite, 01/01/20
Timeline
Office Manager
Chapin Landscapes
04.2024 - Current
Customer Service Executive
United Stones International
07.2022 - 04.2024
Office Manager
AO OFFICE
06.2021 - 05.2022
Administrative Assistant
Paul Davis Restoration
01.2018 - 01.2019
AA - Business Marketing
CUYAHOGA COMMUNITY COLLEGE
Social Marketing Certification -
HOOTSUITE
AAS - Sport and Exercise
CUYAHOGA COMMUNITY COLLEGE