Lindsay Johnson
Indianapolis,IN
Summary
Dynamic and highly reliable service professional with extensive experience in hospitality, excelling in customer service and multitasking. Proven ability to enhance customer experiences through effective communication. Skilled in training staff and managing inventory, ensuring operational efficiency and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Bartender
Nieman Harvest Brews
Carmel, IN
07.2025 - Current
- Prepared and served a variety of cocktails and beverages efficiently.
- Maintained cleanliness and organization of bar area to ensure compliance with health standards.
- Collaborated with kitchen staff to synchronize food and drink service effectively.
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
- Engaged with customers to provide exceptional service and enhance their dining experience.
- Trained new bartenders on drink recipes, equipment usage, and customer interaction techniques.
- Monitored customer feedback to identify areas for enhancing service quality and menu offerings.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Shopper
Shipt
Indianapolis, IN
07.2020 - 06.2025
- Executed efficient grocery shopping and delivery processes to meet customer needs.
- Navigated store layouts effectively to enhance shopping efficiency and accuracy.
- Utilized Shipt app features for real-time order management and communication with customers.
- Resolved customer inquiries promptly, fostering positive relationships and repeat business.
- Demonstrated speed and accuracy in order item selection.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Service Professional
Longhorn Steakhouse
Indianapolis, IN
03.2015 - 03.2020
- Prepared and served a variety of cocktails and beverages efficiently.
- Maintained cleanliness and organization of bar area to ensure compliance with health standards.
- Collaborated with kitchen staff to synchronize food and drink service effectively.
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
- Engaged with customers to provide exceptional service and enhance their dining experience.
- Trained new bartenders on drink recipes, equipment usage, and customer interaction techniques.
- Monitored customer feedback to identify areas for enhancing service quality and menu offerings.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Education
Bachelor of Science - Human Resources Management
Franklin University
Columbus, OH05-2017
Associate of Science - Business Administration
Ivy Tech Community College of Indiana
Indianapolis, IN12-2014
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Cleanliness and hygiene
- Customer service expertise
- Memory retention
- Clear and effective communication
Timeline
Bartender
Nieman Harvest Brews
07.2025 - Current
Shopper
Shipt
07.2020 - 06.2025
Service Professional
Longhorn Steakhouse
03.2015 - 03.2020
Bachelor of Science - Human Resources Management
Franklin University
Associate of Science - Business Administration
Ivy Tech Community College of Indiana