Lindsay Jondreau
Norway,ME
Summary
Driven leader with extensive experience at Responsible Pet Care of Oxford Hills, adept in vendor relationship management and crisis management. Excelled in implementing innovative programs, enhancing team collaboration, and boosting adoption rates by 30%. Skilled in coaching and mentoring, with a proven track record of achieving strategic goals through analytical thinking and effective negotiation.
Overview
11
11
years of professional experience
Work History
Director of Canine Programs
Responsible Pet Care of Oxford Hills
South Paris, Maine
05.2024 - Current
- Oversees daily operations of the Canine Department
- Reports directly to the RPC Board of Directors
- Senior authority over all RPC staff
- Implemented new procedures and programs in the Canine Department
- Communicates with shelters and other rescues locally and out of state
- Works with local, state and national humane agencies regarding abuse and neglect cases
- Responsible for all local and state reporting
- Organized interstate transports
- Facilitate canine meet and greets and adoptions
- Canine rehabilitation and retraining of difficult and reactive dogs
- Organized public fundraising events
- Works with team lead for successful staff and scheduling coverage
- On call for emergencies that may arise when not scheduled to work
- Established a canine volunteer base
- Works with office manager to organize and assist in spay/neuter clinics
- Administration duties and record management
- Resolves staff issues
- Review bite incidents
- Review and evaluate questionable dog behaviors
- Follow up on all medical needs of the dogs including vaccinations, testing, flea and tick treatments
Canine Care Technician
Responsible Pet Care of Oxford Hills
South Paris , Maine
01.2023 - 05.2024
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Transported canines safely from one location to another using appropriate vehicles and restraints.
- Assisted in administering medications to canines as prescribed by the veterinarian.
- Conducted regular inspections of kennels to ensure cleanliness and safety standards were met.
- Followed precise feeding instructions and schedules for animals under care.
- Sanitized all equipment used in the care of canines between uses.
- Maintained records of canine health, vaccinations and treatments.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Worked with trainers to develop individualized behavior modification plans for problem dogs.
- Interacted positively with clients while providing information on proper pet care techniques.
- Observed animal physical conditions to detect illness or unhealthy conditions requiring medical care.
- Facilitated adoptions by matching potential adopters with suitable canine companions.
- Provided daily care for a variety of canines, including feeding, grooming and exercising.
Owner/Designer
Amethyst and Aqua Designs
Norway , Maine
03.2016 - 12.2022
- Organized and maintained materials, tools, supplies and other items used in production of garments.
- Followed quality control guidelines and inspected garments to verify pristine condition before final delivery to customer boosting revenue.
- Maintained a clean work area by sweeping, mopping floors and wiping down surfaces regularly.
- Monitored quality of garments during construction process to ensure accuracy of fit and design specifications.
- Organized finished products and materials for storing, shipping and processing.
- Measured garments and assessed clothing on customers to determine proper fitting and necessary alterations.
- Managed multiple projects simultaneously while adhering to deadlines.
- Constructed and styled garments by hand and by machines.
- Developed sketches of garments and accessories, selecting fabrics, colors and trims.
- Created designs for seasonal collections, researching trends and fabrics to inform design decisions.
- Analyzed customer feedback to understand market trends and preferences.
- Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Prepared packages for shipping and determined most economical shipping methods.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
- Scouted locations and curated props for photography shoots.
- Edited photos to optimize color, brightness, contrast, clarity, and other factors.
- Created and maintained an online portfolio to showcase photography work and attract new clients.
- Directed models and subjects during photo shoots to capture desired expressions and poses.
Stylist
Supercuts
Auburn, Maine
01.2014 - 03.2015
- Combed, brushed and sprayed hair or wigs to set style.
- Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
- Styled and designed traditional and contemporary hairstyles for men and women daily.
- Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
- Developed relationships with regular clients by providing excellent customer service.
- Provided consultations to discuss hairstyle options for clients.
- Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
- Attended fashion shows and other events to stay updated on new styles and techniques.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Maintained accurate records of client's details including name, contact number, payment information.
- Suggested retail products to clients that would help them maintain their style.
- Ensured client satisfaction with the quality of service provided.
- Shaved, trimmed and shaped beards and mustaches.
- Applied a variety of chemical treatments such as perming, relaxing or straightening services.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Recommended hair styles to compliment clients' facial features and coloring.
- Updated and maintained customer information records and beauty services provided.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Kept up with current trends in the industry by attending classes or seminars.
Education
Cosmetologist - Cosmetology
Mr. Bernard's School of Cosmetology
Lewiston, ME04-2014
High School Diploma -
Naples American High School
Naples, Italy06-1999
Skills
- Coaching and mentoring
- Client relations
- Strategies and goals
- Content development
- Rules and regulations
- Analytical thinking
- Team collaboration
- Crisis management
- Media relations
- Crew collaboration
- Verbal and written communication
- Corporate communications
- Negotiation
- Staff development
- Sales management
- Contract management
- Vendor relationship management
- Task delegation
References
References available upon request.
Timeline
Director of Canine Programs
Responsible Pet Care of Oxford Hills
05.2024 - Current
Canine Care Technician
Responsible Pet Care of Oxford Hills
01.2023 - 05.2024
Owner/Designer
Amethyst and Aqua Designs
03.2016 - 12.2022
Stylist
Supercuts
01.2014 - 03.2015
Cosmetologist - Cosmetology
Mr. Bernard's School of Cosmetology
High School Diploma -
Naples American High School