Lindsay Langille
Stoneham,MA
Summary
I feel I would be A great fit for your company
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
8
8
years of professional experience
Work History
Server
Polcari'S Restaurant
Woburn, MA
07.2024 - 09.2024
- Implemented feedback from customers to improve service quality and menu offerings.
- Followed health safety guidelines when preparing and serving food products.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Operated POS terminals to input orders, split bills and calculate totals.
- Responded to ad hoc cleaning duties at end of shift.
- Set up tables in between patrons to reduce wait times.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Addressed complaints to kitchen staff and served replacement items.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Upheld high standards of sanitation in accordance with health department regulations.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Cleaned tables and chairs to prepare dining area for next customers.
- Explained menu items, describing ingredients and cooking methods upon request.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Presented menus and answered questions regarding items.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Server
99 Restaraunt
Seabrook, NH
09.2021 - 02.2022
- I worked as a server but customer service was number one
- I love working with the public and meeting new people in a fast pace environment
Bistro Attendant
Courtyard Marriott Boston/Woburn
Woburn, MA
01.2017 - 01.2018
- I was employed at the Courtyard Marriott Boston/Woburn location in 2017-2018 as a Bistro attendant and loved it
Education
High school diploma -
Somerville High School
Somerville, MA06.1996
Skills
- Hospitality
- Organizational Skills
- Serving Experience
- POS
- Hotel experience
- Driving
- Delivery driver experience
- Load & Unload
- Busser
- Bartending
- UPS package handler
- Sales
- Basic math
- Retail sales
- Guest relations
- Point of sale (POS) system operations
- Upselling techniques
- Dining customer service
- Special dietary requirements
- Positive and professional
- Allergy awareness
- Beverage preparation
- Responsible beverage service
- Table resetting
- Team member support
Additional Information
I'm a hard worker and work well with others, Very dependable and trustworthy, I have a valid license and a clean driving record, I feel I would be a great fit for your company
Timeline
Server
Polcari'S Restaurant
07.2024 - 09.2024
Server
99 Restaraunt
09.2021 - 02.2022
Bistro Attendant
Courtyard Marriott Boston/Woburn
01.2017 - 01.2018
High school diploma -
Somerville High School