Lindsay Lovold
Superior
Summary
Detail-oriented customer service professional with experience assisting the public, processing documentation, maintaining accurate records, and working across multiple computer systems. Recognized for strong organizational skills, adaptability, and providing efficient, friendly service in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Service Center Specialist
St Louis County Auditor Service Center
Duluth, MN
02.2023 - 06.2026
- Navigated multiple computer systems and utilized search tools to find information.
- Verified passport application information for accuracy and completion.
- Complied with corporate regulations, policies and procedures to maximize safety, security, and overall trust in organization and employees.
- Delivered fast and friendly service to handle questions and service complaints.
- Identified issues and solutions to eliminate backlog and maximize workflows.
- Delivered user-friendly, cost-effective document management systems meeting business and regulatory requirements.
- Used computers to enter data and process information.
- Entered large volume of information daily with high level of accuracy.
Customer Service Manager/Cashier
Cub Foods
Duluth, MN
06.2021 - 02.2023
- Provided information to customers on products or services.
- Responded to all customer concerns or issues promptly and professionally.
- Planned and supervised job task assignments, upholding quality standards.
- Kept clean, organized, and well-stocked checkout areas.
- Worked with supervisory team to meet customer needs.
- Utilized POS systems efficiently, minimizing customer wait times.
- Communicated, trained and promoted quality standards to team members.
- Counted drawers and followed proper daily cash handling procedures.
Education
No Degree - Early Childhood Education
Northwood Technical College
Superior, WISkills
- Resourcefulness and initiative
- Leadership
- Efficient multitasking
- Attention to detail
- Organization and time management
- Critical thinking application
Languages
English
Native or Bilingual
Timeline
Service Center Specialist
St Louis County Auditor Service Center
02.2023 - 06.2026
Customer Service Manager/Cashier
Cub Foods
06.2021 - 02.2023
No Degree - Early Childhood Education
Northwood Technical College