Lindsay M. Bredow
Brownstown,MI
Summary
Patient Access professional with leadership experience at Corewell Health, currently serving as Lead of Registration at Corewell Trenton Hospital. Demonstrated ability to supervise daily registration operations, support staff performance, ensure regulatory and inspection compliance, manage workflow and staffing, and collaborate with clinical and revenue cycle partners. Experienced across Emergency Department, Imaging, Breast Care, Surgery Center, and outpatient settings. Prepared to transition into a Registration Supervisor role through hands-on oversight, staff development, auditing, and operational leadership.
Overview
30
30
years of professional experience
Work History
Lead, Patient Access Registration
Corewell Health – Trenton Hospital
Trenton, MI
01.2025 - Current
- Lead Registration operations with responsibilities intentionally designed to prepare for supervisory practice. Actively support the Registration Supervisor by managing real-time operations, staff performance, compliance needs, and department workflow. I work closely with registration leadership to support departmental goals and daily operations.
- Supervisor-Aligned Responsibilities:
- Serve as point of contact and lead for the afternoon shift, serving as escalation point for staff and clinical partners
- Monitor department inspection and compliance logs, ensuring readiness for audits and regulatory reviews
- Submit, track, and follow up on tickets and work orders to maintain operational continuity
- Support staffing decisions, including daily coverage monitoring and stepping in when staffing gaps occur
- Oversee track board, workflow queues, and registration throughput to ensure patient flow and service standards
- Perform staffing audits and departmental audits, identifying performance and process improvement opportunities
- Collaborate with clinical staff, management, and interdepartmental partners to resolve operational concerns
- Oversee registration operations across:
- Emergency Department
- Breast Care Center
- Outpatient Imaging
- Surgery Center
- Manage supplies and currently scheduled to learn ordering, ensuring appropriate inventory levels and fiscal responsibility
- Assist with deposit processes and cash handling oversight, supporting financial accuracy
- Support staff education, competency, and continued learning, including policy and workflow reinforcement
- Precept, onboard, and train new hires, modeling best practices and Corewell values
- Participate in department meetings and Teams communications related to Patient Access initiatives
- Supervisor readiness demonstrated through daily responsibility for operations, staff support, compliance, and departmental coordination.
Radiology Registrar
Corewell Health (formerly Beaumont Health)
02.2021 - 01.2025
- Delivered high-quality Patient Access services while developing advanced registration expertise across multiple departments and service lines.
- Relevant Experience for Supervisor Role:
- Managed patient throughput and appointment timing to support operational efficiency
- Maintained working knowledge of diagnostic testing, CPT coding, and registration requirements
- Cross-trained in:
- Imaging
- Breast Care
- Surgery Center
- Emergency Department
- Demonstrated strong problem-solving skills related to scheduling, testing, and registration barriers
- Fully proficient in Epic, supporting accurate registration and downstream billing
- Collaborated with outside physician offices to ensure complete and accurate orders
- Supported transcription, referrals, and scheduling with accuracy and professionalism
Registered Cosmetologist
State of Michigan
MI
02.2002 - 06.2006
- Supported inventory and supply ordering
- Assisted leadership with daily operations and workflow
- Addressed client concerns and service recovery
- Participated in continuing education and skills development
Shift Manager
Pizza Hut
Corunna, MI
01.1996 - 01.1998
- Managed daily operations for multiple locations
- Conducted hiring, training, scheduling, and evaluations
- Ensured compliance with OSHA and safety standards
- Resolved employee and operational concerns
Education
High School Diploma -
Corunna High School
Cosmetology Education - undefined
Maine E. St. Academy
Owosso, MIRegistered Degree - Cosmetology
Skills
- Patient Access Operations Oversight
- Staff Support, Training & Precepting
- Workflow & Queue Management
- Audit & Compliance Monitoring
- Epic Registration Expertise
- Interdepartmental Collaboration
- Cash Handling & Deposit Oversight
- Patient-Centered Service Excellence
- Problem Resolution & Escalation Support
Professional Statement
- I have consistently worked in leadership roles and currently function in a capacity that mirrors many Registration Supervisor responsibilities. I work collaboratively with supervisors, managers, and frontline staff to support smooth operations, regulatory readiness, and high-quality patient care. I am committed to continuous improvement and have volunteered during OEE transitions to support other Corewell facilities. I am prepared to step into a Registration Supervisor role and lead with accountability, professionalism, and compassion.
- Thank you for your consideration for the Registration Supervisor position at Corewell Trenton Hospital
Timeline
Lead, Patient Access Registration
Corewell Health – Trenton Hospital
01.2025 - Current
Radiology Registrar
Corewell Health (formerly Beaumont Health)
02.2021 - 01.2025
Registered Cosmetologist
State of Michigan
02.2002 - 06.2006
Shift Manager
Pizza Hut
01.1996 - 01.1998
Cosmetology Education - undefined
Maine E. St. Academy
Registered Degree - Cosmetology
High School Diploma -
Corunna High School