Lindsay Morrell
Horseheads,NY
Summary
Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude. Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures.
Overview
13
13
years of professional experience
Work History
Teller
First Heritage Federal Credit Union
Elmira Heights, New York
03.2018 - Current
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Educated customers on use of banking website and mobile apps.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Maintained friendly and professional customer interactions.
- Counted, verified and handled bank deposits and armored car transactions.
- Executed wire transfers, stop payments and account transfers.
- Handled various accounting transactions.
- Established rapport with new clients to increase satisfaction and loyalty.
- Received loan and utility payments, sending funds to correct destinations.
- Calculated fees due, interest and change for customer transactions.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Cashier
Jublilee Foods
Horseheads, New York
05.2009 - 03.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained cash drawer of $1000.00 or more per shift.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Horseheads High School
Horseheads, New York06.2010
Skills
- Bill Payment Receipt
- Cash Drawer Reconciliation
- Process Monitoring
- Transaction Error Identification
- Check Handling
- Signature Verification
- Currency Counting Machines
- Teller Transactions
- Calculator Usage
- Exceptional Customer Service
- Generating Receipts
- Coin Counting
- Team Cooperation
- Deposit Processing
- Policy and Procedure Adherence
- Pleasant and Personable
Timeline
Teller
First Heritage Federal Credit Union
03.2018 - Current
Cashier
Jublilee Foods
05.2009 - 03.2018
High School Diploma -
Horseheads High School
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